Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Timeline
Generic

Samuel Speshock

Chicago,IL

Summary

I am a dependable employee with heavy experience at providing fast, high-quality customer service to guests. Adaptable with expertise in guest satisfaction, team collaboration and resolving issues with customers, staff and management. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Server

Vincent
08.2024 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Managed approximately 25 reservations and seating per night.

Bakery Clerk

Theo
08.2024 - Current
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

GI Medical Records Clerk

Harmony Surgery Center
11.2023 - 07.2024
  • Supported medical staff by providing organized and accurate medical records.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.

Medically Specialized Sales Associate

Curaleaf Inc.
08.2022 - 09.2023
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Followed closely to HIPPA compliance in order to keep patient information secure.

Medical Courier

Lab Logistics
03.2022 - 08.2022
  • Pick-up and Delivery of essential medical specimens/supplies
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.

Front of House

Fuzzy's Taco Shop
07.2020 - 08.2021
  • Utilized communication skills to assist coworkers during high volume times
  • Ability to multi-task while working in a fast-paced environment to assist bartenders and other servers
  • Oversaw front register operations and maintained exceptional levels of customer service in all interactions.

Service Experience Lead

Nordstrom Rack
05.2017 - 07.2020
  • Effectively marketed reward and credit card accounts, exceeding daily sales and promotional goals consistently
  • Mentored and supervised new employees on basic customer service techniques and procedures
  • Monitored $5,000 in cash and additional credit card payments, ensuring payments received and account records balanced at the end of the day.

Circulation Desk Associate

Kraemer Family Library
08.2018 - 12.2018
  • Checked out library materials to students and patrons/General Customer Service
  • Organized shelves and restocked books.
  • Established relationships with guests to grow and retain client base.
  • Completed cashier and point of sale operations.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Warehouse Clerk

Book Center of the Rockies
09.2016 - 01.2017
  • Packed shipments
  • Cleaned workspace.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.

Education

Associate of Arts - Merchandising, Family & Consumer Sciences

Colorado State University
Fort Collins, CO
12.2021

Skills

  • Order Management
  • Adaptable
  • Guest Engagement
  • Point of sale operation
  • Food safety understanding
  • Customer Needs Assessment
  • Inventory assistance
  • Team Collaboration

References

Kristi Brungardt, Harmony Surgery Center CFO

2127 E Harmony Rd Ste 200, Fort Collins, CO, 80528

970-297-6300

cell: 970-342-0060


Joey Buda, Curaleaf Store Manager

5935 4th St N, St. Petersburg, FL, 33703

727-228-3650 

cell: 727-631-2878


Mitchel Migliore, Vincent General Manager

1475 W Balmoral Ave, Chicago, IL, 60640

773-334-7168

cell: 773-426-1200

Extracurricular Activities

Boy Scouts of America Troop 97, Fort Collins, CO

Eagle Scout, 09/01/2010 - 01/01/2017

Organized, carried out, and led service projects. Worked many service hours, earned 21 separate merit badges, and was reviewed by the National Eagle Board along with other Eagle Scout rank requirements. Oversaw and served as leader to lower ranked scouts.

Timeline

Server

Vincent
08.2024 - Current

Bakery Clerk

Theo
08.2024 - Current

GI Medical Records Clerk

Harmony Surgery Center
11.2023 - 07.2024

Medically Specialized Sales Associate

Curaleaf Inc.
08.2022 - 09.2023

Medical Courier

Lab Logistics
03.2022 - 08.2022

Front of House

Fuzzy's Taco Shop
07.2020 - 08.2021

Circulation Desk Associate

Kraemer Family Library
08.2018 - 12.2018

Service Experience Lead

Nordstrom Rack
05.2017 - 07.2020

Warehouse Clerk

Book Center of the Rockies
09.2016 - 01.2017

Associate of Arts - Merchandising, Family & Consumer Sciences

Colorado State University

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