Samuel Thompson

Sweet Treat at Hutchinson High School

2022.11 - 2024.02

Operated espresso machines and commercial coffee brewers to create beverages.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils, and seating areas daily.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Maintained regular and consistent attendance and punctuality.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Followed exact recipes for mixing and preparing beverage and food items.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Learned special recipe items and seasonal offerings to best meet customer needs.

Summary