Samuel Thompson
Evansville,IN
Summary
I have ten years of experience as a Human Resource Specialist. So far, I’ve primarily been supporting senior management in a busy corporate setting. My current role involves handling a wide range of Human resource tasks, from managing calendars and coordinating meetings to preparing reports and handling correspondence, doing benefits, payroll, tuition reimbursements, query reports, etc. I have had the opportunity to coordinate across teams and ensure the timely delivery of all sorts of objectives. That taught me how to effectively support high-level executives while maintaining attention to detail and meeting strict deadlines. I’m enthusiastic about the opportunity to apply my skills in a dynamic company.
An education professional with commitment to fostering student growth and development. Leveraging experience in peer education to create supportive and effective learning environments. Known for strong collaboration and adaptability, ensuring successful outcomes and positive educational experience. Key skills include active listening and effective communication.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Peer Educator
State Of Texas
Abilene, TX
01.2016 - 01.2026
- Developed and delivered educational programs on health and wellness topics.
- Facilitated peer support groups to enhance community engagement and knowledge sharing.
- Collaborated with local organizations to promote health initiatives and resources.
- Trained new peer educators on program objectives and effective communication strategies.
- Mentored peers in developing leadership skills and personal growth opportunities.
HR/Payroll Analyst
Southwest Oil corporation
Houston, TX
08.2014 - 12.2015
- Maintained employee records, including salary adjustments and tax withholding.
- Implemented automated timekeeping, reducing manual data entry errors by 90 percent.
- Researched and resolved payroll discrepancies in a timely manner to ensure employee satisfaction.
- Prepared payroll reports review, providing insights into labor cost trends.
- Responded promptly to employees regarding paychecks, deductions, or other related matters.
- Collaborated with IT department to troubleshoot technical issues related to the payroll software.
- Participated in salary surveys to gather data for benchmarking purposes.
- Analyzed payroll data to ensure compliance with federal and state regulations.
- Managed end-to-end payroll processing for diverse employee groups.
- Oversaw reconciliation of payroll discrepancies and resolved issues promptly.
- Led initiatives to automate payroll functions, reducing manual errors and processing time.
- Assisted employees with completing necessary paperwork for changes in personal information (e.g.)
- Served as the primary point of contact for employees regarding any questions or concerns related to their paychecks.
Team Lead
Stein Mart
Houston, TX
01.2010 - 07.2014
- Managed daily operations of the retail store, including opening and closing procedures, cash handling, and inventory management.
- Trained and mentored staff to improve product knowledge and customer service skills.
- Implemented effective visual merchandising strategies to optimize product placement and drive sales.
- Developed and maintained strong relationships with customers through exceptional service, resulting in increased customer loyalty.
- Collaborated with cross functional teams to plan an execute successful marketing campaigns.
- Resolved escalated customer is promptly and effectively while maintaining a high professionalism.
- Led by example by consistently achieving personal targets through upselling techniques product knowledge expertise.
- Mentored team members, fostering skill development and enhancing overall performance.
- Coordinated staff schedules, optimizing labor resources to meet business demands effectively.
- Analyzed inventory levels, ensuring timely restocking and minimizing stock discrepancies.
- Led training sessions for new employees, promoting best practices in customer service and sales techniques.
HR Assistant
Lunesta Corporation
Worcester, MA
07.2007 - 08.2009
- Provided administrative support to the HR department, efficiently managing calendars, scheduling appointments, and coordinating meetings.
- Maintained accurate and up-to-date employee records, Information, attendance, expectations, and addressing any questions or concerns.
- Facilitated employee orientations, providing information company benefits.
- Coordinated employee training programs, tracking attendance and ensuring that employees of necessary resources professional development.
- Prepared and distributed internal communications related to HR policies, benefits.
- Assisted in the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
Senior Human Resource Supervisor
Esterline
Taunton, MA
01.2006 - 05.2007
- Developed and implemented strategic initiatives to support company goals and objectives.
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Mentored staff, fostering skill development and enhancing team performance.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed a comprehensive training program for new hires, significantly reducing the learning curve and integrating them into the team quickly.
HR Case Manager
Hewlett Packard Enterprise | HPB
Framingham Center, MA
11.2001 - 07.2006
- Maintained accurate employee records, including personal files, benefits information.
- Administered employee benefits programs including enrollment, changes, and terminations.
- Responded to employee inquiries regarding HR policies, procedures, benefits programs, and payroll issues in a timely manner.
- Assisted with the development of HR policies and procedure with local requirements.
- Collaborated with managers to address performance management concerns through coaching sessions and disciplinary action necessary.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Conducted investigations into workplace complaints violations of company policies following established protocols.
Sales Support Specialist
BOSE CORPORATE
Framingham Center, MA
10.2000 - 09.2001
- Established strong relationships with key clients, resulting in repeat business and increased customer loyalty.
- Conducted regular performance evaluations for the sales team, providing constructive feedback.
- Consistently exceeded monthly sales targets 55% through effective prospecting, lead generation.
- Conducted product demonstrations and presentations to potential customers, effectively highlighting key features.
- Providing exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Created detailed proposals outlining customized solutions tailored to meet specific customer requirements.
Filing Specialist
Tyco printed circuit group
New Haven, CT
08.1999 - 01.2000
- Update and File prints and circuit board.
- Travel to filing sites.
- Led quality assurance initiatives, ensuring compliance with industry standards and customer specifications.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Maintained database systems to track and analyze operational data.
Education
High school diploma -
Amherst County High School
Amherst, VA06-1994
Certificate - IBM Data Analysis
University of The People
02-2026
Skills
- Payroll management
- Data analytics
- Internal recruiting
- Administrative experience
- Office experience
- Phone etiquette
- External recruiting
- English
- Benefits administration
- Microsoft Excel
- Microsoft Office
- Customer service
- Organizational skills
- Payroll software expertise
- Teamwork orientation
- Microsoft Excel proficiency
- Employee relations
- Active learning
- Self-awareness
- Motivational techniques
- Peer support
- Teaching strategies
- Goal setting
Certification
Driver's License
Timeline
Peer Educator
State Of Texas
01.2016 - 01.2026
HR/Payroll Analyst
Southwest Oil corporation
08.2014 - 12.2015
Team Lead
Stein Mart
01.2010 - 07.2014
HR Assistant
Lunesta Corporation
07.2007 - 08.2009
Senior Human Resource Supervisor
Esterline
01.2006 - 05.2007
HR Case Manager
Hewlett Packard Enterprise | HPB
11.2001 - 07.2006
Sales Support Specialist
BOSE CORPORATE
10.2000 - 09.2001
Filing Specialist
Tyco printed circuit group
08.1999 - 01.2000
High school diploma -
Amherst County High School
Certificate - IBM Data Analysis
University of The People