Samuel Ting
Brooklyn,NY
Summary
Service, Passion, Experience & Dedication
Forward-thinking, solutions-oriented, and people-centered leader with nearly 10 years of experience turning climate policy into practical, affordable and impactful action. Bring technical insight, collaborative leadership, and cross-sector partnerships to build mission-driven teams and deliver service-focused support to all communities. Big-picture strategist dedicated to equity, innovation, and advancing a just and community-centered decarbonization of New York’s built environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Outreach Manager/Senior Strategic Account Manager
ICF/ NYC Accelerator
01.2020 - 11.2025
- Provide leadership to ensure alignment between program goals, policy, and building needs.
- Create effective outreach and engagement protocols and processes that enable consistent quality, and equitable delivery of technical support.
- Develop outreach strategies to enhance community engagement and program participation.
- Manage and coordinate collaborations among cross-functional outreach, data, and technical teams.
- Conduct training sessions for team members to improve outreach effectiveness, and operational efficiency.
- Analyze outreach data to identify trends, informing adjustments in strategy and execution.
- Establish external partnerships to expand program reach and impact within communities.
Energy Star Application Reviewer/ QAQC Specialist
ICF/ EPA Energy Star
03.2020 - 02.2021
- Review the accuracy and compliance of the application with the guidelines.
- Confirm building and energy values, and retrieve relevant documents, as needed, from applicants.
- Conduct QA/QC tracking of relevant data for EPA analysis of COVID impacts on building energy consumption.
- Participate in weekly team calls to share insights on application review processes.
Outreach Associate
ICF/ PECO Smart Ideas Program
07.2019 - 01.2020
- Led building stakeholder outreach to expand adoption of PECO energy-efficiency services, and reduce building emissions.
- Developed innovative decision-maker identification to enhance strategic outreach.
- Trained new staff members on outreach practices.
Account Manager - Retrofit Accelerator
ICF/ NYC Mayor’s Office of Sustainability
02.2017 - 07.2019
- Advised building stakeholders on practical decarbonization solutions and applicable incentives.
- Liaised with building stakeholders, incentive programs and contractors to facilitate retrofit projects.
- Mentored junior team members on best practices in account management and project support.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Actively participated in industry events to generate leads.
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
Deputy Program Manager
ICF/ NJ Clean Energy CHP Program
02.2017 - 07.2018
- Led cross-functional teams to support the implementation of energy efficiency initiatives.
- Provided responsive customer support to help participants navigate efficiency and incentive programs.
- Conducted CHP site inspections and delivered pre/post reports to verify program compliance.
Education
Master of Science - Urban Sustainability
City College of New York
New York (City), NY05-2015
Bachelor of Arts - Earth And Environmental Science
Brooklyn College
Brooklyn, NY05-2013
Skills
- Community engagement & government partnerships
- Clean energy, energy efficiency & policy implementation
- Team leadership, coaching & operational management
- Stakeholder communication & public-facing guidance
- Utility incentive programs & customer support pathways
- Decarbonization planning & technical translation
Accomplishments
- Developed and designed the framework for NYC Accelerator outreach and engagement protocols/ process.
- Created a valuable building and portfolio assessment to highlight any potential benchmarking data discrepancies that may impact local law mandate, penalties and compliance pathways.
- Helped thousands of buildings to implement energy/ emissions reduction projects.
- Mentored over a dozen high performing account managers.
- Co-created a NYC Accelerator Local Law Compliance Guide for building stakeholders during the program transition period.
Certification
Building Performance Institute (BPI) - Multi-Family Building Analyst (MFBA) Certification
Timeline
Energy Star Application Reviewer/ QAQC Specialist
ICF/ EPA Energy Star
03.2020 - 02.2021
Outreach Manager/Senior Strategic Account Manager
ICF/ NYC Accelerator
01.2020 - 11.2025
Outreach Associate
ICF/ PECO Smart Ideas Program
07.2019 - 01.2020
Account Manager - Retrofit Accelerator
ICF/ NYC Mayor’s Office of Sustainability
02.2017 - 07.2019
Deputy Program Manager
ICF/ NJ Clean Energy CHP Program
02.2017 - 07.2018
Master of Science - Urban Sustainability
City College of New York
Bachelor of Arts - Earth And Environmental Science
Brooklyn College