SAMUEL TISDALE
MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Paralegal
Law Offices Of Shane Smith
10.2021 - Current
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Keyed in data pertaining to information that insurance adjusters may have needed to settle claims on behalf of client
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
IT SPECIALIST
Simply Mac
10.2019 - 10.2021
- Assisted in data recovery services for over 2000 customers
- Certified in repairs for iPhone and Mac
- Configured hardware, devices and software to set up work stations for employees
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Translated complex technical issues into digestible language for non-technical users.
- Responded promptly to incoming sales leads and requests for technical support.
SALES MANAGER
Simply Mac
09.2019 - 12.2019
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue and other performance measures
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Inventory Specialist
Simply Mac
08.2018 - 09.2019
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept work areas neat, clean and free from debris.
Retail Sales Specialist
Simply Mac
09.2017 - 08.2018
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Informed customers of current store promotions to encourage additional sales purchases.
- Increased sales and customer satisfaction through personalized servicing.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Greeted customers and helped with product questions, selections, and purchases.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
Education
B.S - AVIATION STUDIES
LIBERTY UNIVERSITY
Lynchburg, VANo Degree - AVIATION STUDIES
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FLSkills
- Evaluations
- Staff Management
- Configuring Devices
- Microsoft Certification
- Access Management Software
- Sales Growth
- Technical Presentations
- Consultation
- Case Logistix
- System Performance Assessments
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Paralegal
Law Offices Of Shane Smith
10.2021 - Current
IT SPECIALIST
Simply Mac
10.2019 - 10.2021
SALES MANAGER
Simply Mac
09.2019 - 12.2019
Inventory Specialist
Simply Mac
08.2018 - 09.2019
Retail Sales Specialist
Simply Mac
09.2017 - 08.2018
B.S - AVIATION STUDIES
LIBERTY UNIVERSITY
No Degree - AVIATION STUDIES
Embry-Riddle Aeronautical University - Daytona Beach
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