Samuel Ubaka
13974 Maximos Dr, Houston,TX
Summary
Dependable public transportation professional dedicated to ensuring passenger safety while maintaining strict adherence to schedules. A practical approach, combined with strong navigational skills, facilitates the delivery of efficient and reliable service in urban environments. Committed to enhancing the overall travel experience through exceptional customer service and proactive problem-solving. Proven ability to adapt to dynamic situations, ensuring smooth operations and passenger satisfaction.
Overview
10
10
years of professional experience
Work History
Metro Bus Operator
Metropolitan Transit Authority
Houston, TX
09.2020 - Current
- Adhered to company policies regarding operation of vehicles, safety procedures, and customer service standards.
- Demonstrated strong customer service skills when interacting with passengers and responding to inquiries.
- Conducted pre-trip vehicle inspections prior to departure from terminal station.
Data Analyst
Executive Team Agency
Houston, TX
12.2019 - 09.2020
- Utilized Microsoft Excel to generate reports and graphs based on complex datasets.
- Analyzed data trends and created visualizations for management review.
- Created SQL queries to extract data from multiple sources for reporting purposes.
Data Entry Clerk
Coca-Cola Plc
Houston, TX
01.2016 - 08.2019
- Updated existing databases with new entries on a regular basis.
- Developed organizational skills to effectively manage large amounts of paperwork and records in an efficient manner.
- Collaborated closely with colleagues within the organization to ensure timely completion of projects.
Education
Associate in Arts (A.A.) - Applied Science
Houston Community College
Houston12-2017
Skills
- Provide good excellent customer service
- Defensive driving
- Weather conditions adaptation
- Passenger assistance
- Route navigation
- Incident reporting
- Wheelchair assistance
- Troubleshooting skills
- Safe Driving Practices
Timeline
Metro Bus Operator
Metropolitan Transit Authority
09.2020 - Current
Data Analyst
Executive Team Agency
12.2019 - 09.2020
Data Entry Clerk
Coca-Cola Plc
01.2016 - 08.2019
Associate in Arts (A.A.) - Applied Science
Houston Community College