Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samuel Vasile Jr

Auburn,NY

Summary

Knowledgeable and dedicated customer service professional with extensive experience across different industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Client Service Associate

Morgan Stanley
06.2022 - Current
  • Communicated with clients regarding account services, statements, and balances.
  • Maintained up-to-date knowledge of product and service changes.
  • Used Workflow to prepare and submit database statistics, graphs and charts to accurately track financial movements.
  • Maintained and managed customer files and databases.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Prepared and submitted reports to keep management informed of sales activities and progress.

Sales Associate

RJ Jewelers
05.2019 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Proshop Attendent

Owasco County Club
04.2016 - 08.2018
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Supported store operations by maintaining clean and organized store atmosphere.
  • Provided recommendations and advice for customers to explore and try different products.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.

Education

Bachelor of Science - Business Administration And Management

Florida Atlantic University
Boca Raton, FL
05.2022

High School Diploma -

Auburn High School
Auburn, NY
06.2018

Skills

  • Selling Skills
  • Workload Prioritization
  • Customer Retention Strategies
  • Collaborative Environments
  • Complex Problem-Solving
  • Customer Data Confidentiality
  • Service Recommendations
  • Member Relationship Management
  • Client Representation
  • Establishing Contacts
  • Client Service and Support
  • Corporate Social Responsibility
  • High Net Worth Individuals Marketing

Certification

SIE - Securities Industry Essentials

Timeline

Client Service Associate

Morgan Stanley
06.2022 - Current

Sales Associate

RJ Jewelers
05.2019 - 12.2019

Proshop Attendent

Owasco County Club
04.2016 - 08.2018

Bachelor of Science - Business Administration And Management

Florida Atlantic University

High School Diploma -

Auburn High School

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Samuel Vasile Jr