Thorough Sales Consultant consistently ranking in top five in sales force of over 100 sales associates. Possessing excellent negotiation, communication and customer service skills. Drives market share, new customer acquisition and business development. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in Knocks, a software to build robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates. Customer-oriented sales professional with experience in building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader, persuasively introducing products, and revealing customer needs to deliver solutions. Detailed Sales Representative well-known for creating long term clients. Reliable and quick-paced. Proponent of team-based sales efforts.
Hi, I’m
Samuel Vasquez
Belmont,CA
Summary
Overview
13
years of professional experience
Work History
Woodmont Real Estate Services, Belmont, CA
Leasing Consultant
2017.07 - Current (7 years & 2 months)
Job overview
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Tracked leads using CRM software and followed up with interested parties.
- Contacted and followed up with tenants on renewal notices.
- Conducted informative and personalized tours, resulting in new leases.
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
- Built brand loyalty by delivering stellar leasing experience to residents.
Aimco Property Managment, San Bruno, CA
Sales and Leasing Consultant
2011.05 - 2017.06 (6 years & 1 month)
Job overview
- Prospected for new sales and leasing customers via telephone, email and direct mail.
- Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
- Generated consistent interest by presenting non-confrontational selling processes to potential customers.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Used conflict resolution skills to quickly resolve issues among residents.
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
Nordstrom Valley Fair, San Jose, CA
Sales Associate
2011.10 - 2011.12 (2 months)
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
Equity Residential Properties, Milpitas, CA
Leasing Consultant
2010.12 - 2011.11 (11 months)
Job overview
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Conducted background checks on applicants.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Maintained accurate records of correspondence with and from tenants.
- Increased occupancy through dynamic marketing initiatives.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Education
Contra Costa College San Pablo, CA
Associate of Arts from Business Administration
01.2010
University Overview
College of San Francisco School of Digital Film
Film Degree from Digital Film Making
05.2007
University Overview
Skills
- Issue Escalation
- Property Management
- Marketing and Advertising
- Market Research
- Flexible Schedule
- Creative Problem-Solving
- Phone and Email Etiquette
- Team Building
- Cash Handling
- Team Collaboration
- Clear Communication
- Customer Service
- Customer service standards
- Customer service professional
- Customer service and engagement
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
Leasing Consultant
Woodmont Real Estate Services
2017.07 - Current (7 years & 2 months)
Sales Associate
Nordstrom Valley Fair
2011.10 - 2011.12 (2 months)
Sales and Leasing Consultant
Aimco Property Managment
2011.05 - 2017.06 (6 years & 1 month)
Leasing Consultant
Equity Residential Properties
2010.12 - 2011.11 (11 months)
Contra Costa College
Associate of Arts from Business Administration
College of San Francisco School of Digital Film
Film Degree from Digital Film Making
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