Samuel Vedral
Fallston,MD
Summary
Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Able to look at the big picture and see what needs to be done to make things work for staff and customers. Strong work ethic and excitement to create warm and welcoming environment for customers.
Overview
2
2
years of professional experience
Work History
Busser-Front of the House
Outback Steakhouse
08.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Movie Theater Employee
Horizon Cinemas
10.2021 - 12.2022
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Worked with other staff members for smooth theater operations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Provided exceptional customer service to promote positive movie-going experience.
- Assisted with special events marketing to increase visibility and maximize ticket sales.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Sold admission, processed payments, and issued tickets.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
- Performed routine inspections of theater to identify safety hazards.
- Experience with operating cash register/computer and documentation
Education
High School Diploma -
Fallston High School
Fallston, MD05.2024
Skills
Quality Assurance
- Inventory Management
- Guest Relations
- Cleaning Procedures
- Time Management
- Strategic Planning
- Effective Problem Solving
- Safety Awareness
- Quality Control
- Resourcefulness
- Interpersonal Relations
- Team Collaboration
- Food Safety
Timeline
Busser-Front of the House
Outback Steakhouse
08.2023 - Current
Movie Theater Employee
Horizon Cinemas
10.2021 - 12.2022
High School Diploma -
Fallston High School
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