Samuel Velazquez
Framingham,MA
Summary
Proven leader in facilities management with a track record of enhancing operational efficiency and safety across diverse environments, notably at CITY OF FRAMINGHAM. Expertise in high quality team productivity, accountability performance. Proficient with HVAC, electrical, and plumbing computerized controlled systems. Great energy and motivational skills drives the achievement of performance goals through strong leadership and efficient cost management. Demonstrates resilience in time-sensitive situations, resulting in significant improvements in employee engagement and retention. Experienced in overseeing custodial services and facilities maintenance. Demonstrated leadership in managing teams, coordinating cleaning schedules, and ensuring safety compliance. Skilled in problem-solving, time management, and efficient workflow organization to enhance operational efficiency. In previous roles, successfully improved work environment cleanliness while adhering to stringent health standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful Building Services Assistant Manager known for high productivity and efficient task completion. Possess specialized skills in facilities maintenance management, energy efficiency optimization, and regulatory compliance. Excel in communication, problem-solving, and leadership, ensuring seamless operations and team cohesion across building services projects. Detail-focused Facilities Assistant Manager with proven history of developing and executing preventive maintenance schedules. Supports engineering planning and design and assists with budget development and forecasting to reduce costs. Skilled Facilities Management professional with background in overseeing building operations and maintenance. Proven track record in improving operational efficiencies, reducing costs, and enhancing the workplace environment for optimal employee performance. Strong leadership skills complemented by ability to implement effective facility management strategies and solutions. Demonstrated success in project management, leading cross-functional teams to meet organizational objectives and maintain compliance with health and safety standards. Resourceful professional in facility management, known for high productivity and efficient task completion. Skilled in operations oversight, safety compliance, and sustainability initiatives. Excel at communication, leadership, and problem-solving to enhance organizational efficiency and employee satisfaction. Experienced and dependable facilities and buildings management worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Custodial Services Supervisor
CITY OF FRAMINGHAM
Framingham, USA
02.2020 - 10.2024
- Managed team of employees, daily progress reports and overall project planning.
- Inspected work areas, equipment, and supplies to ensure proper functioning and compliance with safety standards.
- Performed regular maintenance checks on cleaning equipment to ensure it was in good working order.
- Developed schedules for the rotation of custodial and repair assignments.
- Operated a variety of machinery and tools safely and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained inventory of supplies necessary for daily operations, including janitorial equipment and cleaning products.
- Monitored the performance of employees and conducted annual reviews.
- Delegated work to staff, setting priorities and goals.
- Provided training to new and existing custodial personnel on proper cleaning techniques, use of chemicals, and other related topics.
- Assisted in recruiting qualified candidates for vacant positions within the custodial team.
- Identified areas in need of improvement with regards to cleanliness standards and developed strategies for meeting those goals.
- Scheduled routine preventative maintenance activities on all building systems including HVAC units, plumbing fixtures, elevators.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish the company's goals.
- Established protocols for dealing with biohazardous waste.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Adhered to established budget guidelines when ordering supplies or materials needed for custodial services.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
- Conducted testing of software and systems to ensure quality and reliability.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Responded quickly to emergency situations involving spills or hazardous materials.
Building Services Assistant Manager
NORDSTROM INC
Natick, MA
07.2014 - 12.2019
- Managed, monitored, and operated all-digital, electrical, and computerized systems, such as alarms, HVAC, lighting, and utility system controls.
- Directed maintenance and operations of facility systems.
- Managed and directed facility staff by handling assignment delegation and timely completion.
- Ensured compliance with health and safety regulations in the workplace.
- Prepared reports highlighting progress on various projects being undertaken by Building Services Department.
- Enforced compliance with OSHA regulations and company policies.
- Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
- Monitored utility consumption data to ensure efficient use of resources across the organization.
- Held oversight of repairs, installations, scheduling, and work performed.
- Coordinated with outside contractors for repairs or installation work within the facility.
- Provided support during emergency situations such as fire alarms or power outages.
- Supervised janitorial staff and ensured that cleaning tasks were completed according to schedule.
- Maintained presentation standards to increase the appeal of the facility.
- Inspected equipment, facility grounds, external building structure and systems on regular basis.
- Organized the maintenance and repair of all building systems, such as HVAC, plumbing, electrical, and security systems.
- Identified training needs of staff members involved in Building Services operations.
- Established department goals and deadlines.
- Managed a team of building services staff, providing guidance.
- Analyzed operational costs associated with building services activities and identified cost-saving opportunities.
- Scheduled and monitored on-site inspections of facility.
- Oversaw construction and renovation projects.
- Developed and implemented policies and procedures for building operations.
- Operated a variety of machinery and tools safely and efficiently.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Achieved cost-savings by developing functional solutions to problems.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Head of Housekeeping Services
SUNSHINE JANITORIAL SERVICES INC
Concord, MA
09.2011 - 05.2014
- Managed team of employees, daily progress reports and overall project planning.
- Implemented strategies to increase company efficiency.
- Prepared work schedules and reported records to payroll.
- Ensured the cleanliness and organization of all guest rooms, public areas, and back-of-house facilities.
- Maintained records of employee attendance, and worked closely with Human Resources.
- Developed training programs to build employee performance.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Scan Manager
FedEx Freight
Northborough, MA
08.2008 - 02.2013
- Maintained inventory of supplies necessary for scanning operations.
- Generated reports detailing project progress and productivity metrics related to scan operations.
- Maintained project schedules by managing deadlines.
- Assisted in training personnel on how to use various scanner models and associated software applications.
- Scheduled, tracked, and communicated status of scanning projects to team members.
- Troubleshot problems with hardware, software, and network connectivity issues related to scanners.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Store Manager
Jiffy Lube
Marlboro , MA
01.2010 - 06.2010
- Maximize sales and profitability.
- Monitored inventory.
- Updated and maintained store signage and displays.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Monitored employee performance and identified performance gaps for corrective action.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Maintained accurate records of employee performance reviews.
- Recruited, trained and supervised new employees.
- Prepared staff work schedules and assigned team members to specific duties.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated equipment and machinery according to safety guidelines.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Continuing Education - Ministry & Theology
Colegio Latinoamericano De Teologia y Ministerio
Orlando, FL05.2016
General Equivalent Degree/HiSET -
Assabet Valley Vocational High School
Some College (No Degree) - Electrical and Computer Engineering
Mass Bay Community College
Framingham, MASkills
- Expertise in Local Building Codes and OSHA Regulations
- HVAC, Electrical, and Plumbing Expertise
- Proficiency with standard power tools
- Proficient in Both Writing and Speaking
- Proficient in Microsoft Office
- Expertise in Facilities Operations and Maintenance
- Experienced in Computerized Control Systems
- Electrical Panel Control Proficiency
- Effective Budget Management
- Employee Performance Oversight
- Training Expertise
- Effective Leadership
- Consistent Diligence in Tasks
- Experienced with Digital Communication Platforms
- Resilient in Time-Sensitive Environments
- Manage Installation and Repair Teams
- Cost Efficiency Techniques
- Knowledge of Facility Equipment Maintenance
- Skilled in Stain Elimination Techniques
- Manage Cleaning Solvent Application
- Implement Health Standards
- Proficient in Carpentry Techniques
- Implement Infectious Material Protocols
- Supervise Repair and Resource Management
- Oversee Mechanical Operations
- Property Grounds Management
- Building Maintenance Materials Management
- Operational efficiency and safety
- Performance assessments
- Performance evaluation
- Pest control
- Energy management
- Building maintenance
- Waste management
- HVAC systems
- Environmental compliance
- Emergency preparedness
- Plumbing systems
- Groundskeeping
- Leadership and supervision
- Planning and scheduling
- Facility management principles
- Elevator maintenance
- Work order management
- Service contracts management
- Employee supervision and task delegation
- Equipment installations and maintenance
- Cost-reduction methods
Driverlicense - Type
Regular (Class D)
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited
Affiliations
- Boston Marathon Medal
- Community Church Leader
- Framingham Baseball League
Accomplishments
- Jiffy Lube (Manager of the Month)
- Fed Ex (1st Place Regional Award )
- Nordstrom Inc. (White Glove Award)
- Framingham Public Schools (Foreman, Senior Custodial Promotions)
Certification
- OSHA30
- Lock out Tag out Certification (Electrical Hotworks)
- CPR
Timeline
Custodial Services Supervisor
CITY OF FRAMINGHAM
02.2020 - 10.2024
Building Services Assistant Manager
NORDSTROM INC
07.2014 - 12.2019
Head of Housekeeping Services
SUNSHINE JANITORIAL SERVICES INC
09.2011 - 05.2014
Store Manager
Jiffy Lube
01.2010 - 06.2010
Scan Manager
FedEx Freight
08.2008 - 02.2013
Continuing Education - Ministry & Theology
Colegio Latinoamericano De Teologia y Ministerio
General Equivalent Degree/HiSET -
Assabet Valley Vocational High School
Some College (No Degree) - Electrical and Computer Engineering
Mass Bay Community College
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