Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic

Samuel Vester

Cincinnati

Summary

Highly motivated senior finance student with extensive experience in customer service, including five years at Apple delivering exceptional client experiences while demonstrating leadership and operational efficiency. Skilled in customer relations and team management, poised to leverage strong interpersonal abilities, and analytical skills in the finance industry.

Overview

7
7
years of professional experience

Work History

Technical Specialist

Apple
Cincinnati
07.2019 - 03.2024
  • Exceeded expected performance metrics for session duration and customer satisfaction.
  • Fostered a personal connection with each customer to improve the relationship between customer and company
  • Navigated complex hardware and software issues and provide streamlined solutions
  • Remedied customer service issues increasing overall customer satisfaction
  • Guided new employees by answering technical questions, sharing experience, and talking through issues

Server, Back of House, Bartender

Pies and Pints
Columbus
07.2017 - 07.2019
  • Seated and served guests, took orders, and cleared tables with consistent, quick pace
  • Managed the meals of up to 40 people simultaneously
  • Knowledgably recommended food menu items and beers from a consistently rotating list of 75+ beers

Shift Manager, Sandwich Artist, Delivery Driver

Jimmy Johns
Cincinnati
03.2017 - 07.2017
  • Oversaw all employee activity for the store ensuring smooth operation of sandwich and bread production
  • Balanced cash drawers and safe at the end of each shift
  • Audited supply of raw materials, cleanliness of storage and food prep areas
  • Maximized sandwich output by recognizing employees strengths and changing their position accordingly

Education

Bachelor of Business Administration - Finance

UNIVERSITY OF CINCINNATI, CARL H. LINDNER COLLEGE OF BUSINESS
Cincinnati, Ohio
12-2025

Skills

  • Team collaboration
  • Problem solving
  • Effective communication
  • Employee training
  • Customer service
  • Critical thinking
  • Research
  • AI tools

Leadership Experience

Treasurer, Ohio State Swim Club, Columbus, Ohio, 08/17 - 05/18, Collected and deposited club fees from 50+ members, Managed funds for events such as travel meets and catered banquets, Helped organize the purchase and distribution of team apparel

References

References available upon request.

Timeline

Technical Specialist

Apple
07.2019 - 03.2024

Server, Back of House, Bartender

Pies and Pints
07.2017 - 07.2019

Shift Manager, Sandwich Artist, Delivery Driver

Jimmy Johns
03.2017 - 07.2017

Bachelor of Business Administration - Finance

UNIVERSITY OF CINCINNATI, CARL H. LINDNER COLLEGE OF BUSINESS

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