Samuel Werede

• This position is responsible for the operation of the streetcar in a safe and efficient manner within established rules, schedules, regulations, procedures and providing professional and courteous customer service.
• Reports for duty at the Streetcar Maintenance Facility or any other designated location along the system in the prescribed uniform with a neat and well-groomed appearance.
• New hires should expect to work late nights, weekends and holidays exclusively as seniority dictates.
• Maybe required to work on an “on-call” basis.
• New hires must successfully complete provided training programs for operating rules, track access, standard operating procedures, safety, vehicle operations, minor-troubleshooting and basic customer service.
• May work with maintenance of manufacturers to provide movement of the Streetcars within the yard and shop area and on the mainline or mainline extension(s) for vehicle testing and operations training.
• Act as incident commander as needed until relieved.
• Informs Dispatchers or Route Supervisors of operating status of equipment and any observed defects.
• Perform pre-departure inspection in accordance with established procedures for streetcar preparation for service and reports to supervisory staff all operational hazards.
• Observes and immediately report reports to supervisory staff all operational hazards.
• Observes and reports any defects along the alignment.
• Receives and transmits messages through handheld or Streetcar onboard messaging system.
• Prepares trip reports and defect reports upon completion of duty.
• Regular and predictable attendance and punctuality are a requirement for this position.
• Other duties as assigned.

• Supervises the necessary resources needed for the Environmental Services department under their control and makes recommendations to hiring, promoting and annual staff performance reviews.

• Supervises a waste program that separates, packages and disposes of all waste according to all regulations.

• Performs quality improvement initiatives under direction of EVS manager. Conducts rounding activities to ensure environmental hygiene in all areas assigned. Prepares necessary reporting to manager(s) and document results. • Manages the bed tracking system and ensure EVS response times are achieved. Prepare reports to document results, collaborating with the EVS manager to develop improvement activities.

• Demonstrates working knowledge of the cleaning and disinfection principles and requirements, proper chemical, equipment usage, and labor requirements for maintenance of furniture, furnishings, interior finishes for all areas of responsibility.

• Provides oversight of inventories, usage data, and ordering of consumable supplies and equipment repairs.

• Prepares master work and time schedules, under the direction of the Manager, coordinating vacation and holiday time and reviewing daily adjustments in the work schedule.

· Develop a business plan and strategy for the market that ensures attainment of company sales goals and profitability.

· Responsible for the performance and development of the sales team

· Prepares action plans by individuals as well as by team for effective search of sales leads and prospects

· Initiate and coordinate development of action plans to penetrate new markets

· Assess in the development and implementation of marketing plans as needed

· Conducts one-on-one review with all sales team to build more effective communications, understand training and development needs, and to provide insight for the improvement of a sales team on its sales and sales activities performance.

· Conducts one to one review with all sales team to build more effective communication to understand training and development needs and to provide insight for the important of a sales team quality sales and sales activity performance.

· Manage and co-ordinate all marketing, advertising and promotionl staff and activities.

· Conduct market research to determine market condition and competition information.

· Develop and implement marketing plans and projects.

· Monitor review and report on all marketing activities results.

· Determine and manage the marketing budget.

· Deliver marketing activity within agreed budget.

· Develop pricing strategies.

· Create Marketing presentation.

· Liaise with media and advertising.

· Collaborate with the sales function.

Monitor industry baset practices

· Enhances sales staff accomplishment and competence by planning delivery of solutions answering technical and procedural questions for less experienced team members teaching improved processes monitoring team members

· Services existing accounts obtaining and establishment new accounts by planning and organizing daily work schedule to call or existing or potential sales outlets and other trade factors.

· Adjusts contents of sales presentation by studding the type of sales outlets or trade factors.

· Focuses sales efforts by studying existing and potential volume of details.

· Submits orders by referring to price less and product literatures

· Keeps management informed by submitting activity and results reports such as daily call reports, weakly work plan and monthly and annual territory analyses

· Resolves customer complaints by investigating problems developing solution preparing reports making recommendations to management.

· Maintains professional and technical knowledge by attending educational workshops reviewing professional publications; establishing personal networks participating in professional

· Provide listing records by maintaining records on area and customer sales

· Contributes to team effort by accomplishing related results as needed

· Establish develops and maintain business relationship with current customer and prospective customers in the assignment territory /marketing segment to generate new business for the organization services.

· Makes telephone calls and person visit and fill presentation to the existing prospective customers.

· Develops clear and effective written professional for current and prospective customers.

· Create and manage customer value plan for existing customer highlighting profit share and value opportunities.

· Plan and organize personal sales strategy by maximizing the return on time investment for the territory.

· Supplies management with oral and written reports on customer needs, problems interests complicating activities and potential for new products and services.

· Meeting and listing with clients to negotiate and agreed research projects.

· Preparing briefs and commissioning research

· Formulating a plan, proposal and presenting in to the client by senior management

· Writing and managing the distribution of services and questionnaires

· Briefing interviews and resources

· Liaising with and managing survey staff

· Monitoring the progress of research projects

· Written developed reports and presenting results.

· Advising clients, senior management in how to best use research findings

· Managing budges

· Generate quality leads

· Source and develop client referrals.

· Prepare sales action plan strategies

· Schedule sales activities

· Develop and maintain a customer data base

· Develop and maintain sales and promotional materials

· Negotiate with clients

· Prepare and present sales contracts.

· Carryout market research and surveys.

· Participate in sales events

· Respond to sales inquires and concerns by phone electronically or in person.

· Ensure customer service satisfaction and good client relationship follow up on sales activates