Dedicated criminal justice professional experienced in managing caseloads and facilitating behavioral change. Emphasizes collaboration and adaptability to support colleagues and clients. Expertise in conflict resolution, case management, and legal compliance.
Work History
Probation Officer
6 Months
Florida Department Of Corrections | 02.2026 - Current
Monitored offenders through field contacts at residences, employment sites, and community locations to ensure compliance with supervision terms.
Conduct investigationss, including Pre-Sentence Investigations, other state investigation, and violation reports.
Facilitated referrals for offenders to access community resources, aiding successful completion of supervision terms.
Testify in court and parole hearings.
Perform related work as required.
Associate
1 Year 1 Month
Planet Fitness | 01.2025 - 02.2026
Greet members and guests, always providing exceptional customer service.
Answer phones courteously and assist callers with a variety of questions.
Check members in and provide club tours to prospective members.
Communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point-of-sale system.
Utilize POS system to assist with new memberships and existing membership questions.
Go above and beyond to keep the front desk area and lobby clean and orderly.
Ability to stand for extended periods during shifts.
Frequent walking throughout the facility.
Occasional lifting and carrying of items up to 75 pounds, with or without reasonable accommodation.
Reaching, bending, and kneeling as needed for cleaning and stocking tasks.
Ability to work in a busy, noisy fitness environment.
Will occasionally use or be around standard cleaning products; appropriate safety procedures and protective equipment are provided.
Barista Associate
3 Months
Starbucks | 10.2018 - 01.2019
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
Available to perform many different tasks within the store during each shift
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Education
Bachelor of Science - Communications
Murray State University | Murray, KY | 12-2024
Relevant Coursework: Public Speaking, Interpersonal Communications, Advertising Media Planning, Journalism & Mass Communications.
Extracurricular Activities: Football
Athletic Scholarship Recipient
National Society of Leadership and Success Member
No Degree - Communications
University of Pittsburgh | Pittsburgh, PA
Transferred to Murray State University in January of 2023 to complete degree
Had an athletic scholarship throughout my time there
Completed courses in Mass Media, Newswriting, and Communication Theory.
Extracurricular Activities: Football
Athletic Scholarship Recipient
Skills
Microsoft Office Suite
Risk and needs assessments
Communication skills
Documentation
Court Testimony
Court procedures
Data gathering
Customer support
Interpersonal skills
Collaboration skills
Customer service
Field Investigations
Weapons training
Case oversight
Crisis Intervention
Safety Protocols
Data collection
Database querying
Emergency Response
Accomplishments
Full Collegiate Athletic Scholarship x2
Member, National Society of Leadership and Success (NSLS)