Samuel Wright
Plano,TX
Summary
Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
22
22
years of professional experience
Work History
Maintenance Worker
Able Net
Peoria, IL
04.2017 - 11.2021
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Properly handled, transported and disposed of recycled materials.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Installed new locks, door handles and door closers.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Checked inventory levels concerning cleaning products and placed orders when stock was running low.
- Maintained, utilized, tracked and reported inventory of various products, tools and equipment.
- Performed minor wall repair, installed drywall and applied wallpaper.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
Sales Coordinator
Arena Auto Auction
Bolingbrook, IL
11.1999 - 03.2009
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Compiled client profiles and entered information into operating system.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure [Number] long-term accounts in [Timeframe].
- Generated [Number]% increase in client numbers and $[Amount] in new sales through [Action].
- Created effective marketing and trade show material to educate and engage prospective clients in [Product or Service] offerings.
Metro Motor Service
Delivery Service
Chicago, IL
04.1989 - 07.1997
- Supervised [Number] [Job title]s in providing excellent customer service to callers requiring assistance for [Type] and [Type] issues.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Delivered prompt service to prioritize customer needs.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Implemented and developed customer service training processes.
- Devised workaround solutions for [Type]-related issues, resulting in [Result].
Education
Associate of Arts - Liberal Arts And General Studies
City Colleges of Chicago - Wilbur Wright College
Chicago, IL03.1972
Skills
- Functional Part Calibration
- Wiring Installation and Repair
- Clear Communication
- Critical Thinking
Timeline
Maintenance Worker
Able Net
04.2017 - 11.2021
Sales Coordinator
Arena Auto Auction
11.1999 - 03.2009
Metro Motor Service
Delivery Service
04.1989 - 07.1997
Associate of Arts - Liberal Arts And General Studies
City Colleges of Chicago - Wilbur Wright College