Samuel York
Indianapolis,IN
Summary
Exhibited adaptability and problem-solving skills to enhance client satisfaction and optimize operational efficiency.
Overview
10
10
years of professional experience
Work History
Pro Sales Associate
Herc Rentals
03.2025 - Current
- Handle all incoming calls
- Try to get a reservation for equipment and potentially up sell if it is feasible.
- Drive sales from inside the counter call on inactive accounts/ new prospects
- Manage dispatch make sure equipment is going to the right place.
- Create rentals and have right information and correct PO#
- Create and send invoices and make sure everything is correct so no issues arise
- Operate heavy machinery and make sure they are in the right place ready to be rented.
Retail Associate
Dicks Sporting Goods
09.2024 - 03.2025
- Assist customers with product selection, enhancing sales and customer satisfaction.
- Maintain organized displays, ensuring a seamless shopping environment.
- Process transactions accurately, contributing to efficient store operations.
- Resolve customer inquiries promptly, improving overall service quality.
Insurance Agent
Combined Insurance
08.2024 - 10.2024
- Analyzed client needs, enhancing policy sales through tailored solutions.
- Collaborated with team to streamline client onboarding, boosting satisfaction.
- Resolved policy issues swiftly, improving client retention and trust.
Grounds Keeper
Indiana tech
05.2023 - 08.2023
- Maintained campus grounds, ensuring a clean and safe environment for students and staff.
- Efficiently operated landscaping equipment, achieving a well-manicured campus appearance.
- Collaborated with team to implement sustainable practices, reducing waste and resource use.
- Identified and resolved maintenance issues promptly, enhancing campus safety and aesthetics.
Private landscaper
05.2018 - 08.2021
- Resolved landscaping challenges efficiently, ensuring timely project completion and client satisfaction.
Food Maker
Taco Bell
05.2016 - 08.2016
- Managed food inventory and preparation timing to reduce waste, ensuring fresh ingredients and timely service during peak hours.
- Coordinated with team members to maintain kitchen efficiency, cross-trained in multiple stations, and supported colleagues during rush periods.
- Optimized food preparation processes to enhance service speed while maintaining quality standards and customer satisfaction.
Education
Bachelors Degree - Business Administration: Management
Indiana Institute of Technology
Fort Wayne, IN05.2024
Skills
- Demonstrated flexibility in responding to changing circumstances and priorities
- Assisted teams in achieving project goals through effective collaboration Supported team members in completing tasks on schedule Contributed to a positive team environment by fostering open communication
- Facilitated collaborative efforts among team members to achieve project goals
- Demonstrated meticulous attention to detail in all tasks and projects
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Facilitated effective communication strategies to enhance team collaboration
- Leveraged advanced computer skills to enhance operational efficiency
- Executed problem-solving strategies to identify and resolve operational challenges
- Demonstrated consistent reliability in meeting deadlines and fulfilling commitments
- Oversaw team operations and strategic initiatives to enhance productivity
Accomplishments
- Four year starter on the wrestling team.
- National qualifier on wrestling team
- Team captain on the wrestling team
- Helped set up an event every year in college with the wrestling team for kids with special needs
Timeline
Pro Sales Associate
Herc Rentals
03.2025 - Current
Retail Associate
Dicks Sporting Goods
09.2024 - 03.2025
Insurance Agent
Combined Insurance
08.2024 - 10.2024
Grounds Keeper
Indiana tech
05.2023 - 08.2023
Private landscaper
05.2018 - 08.2021
Food Maker
Taco Bell
05.2016 - 08.2016
Bachelors Degree - Business Administration: Management
Indiana Institute of Technology