Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samuel Zepeda

Cypress,TX

Summary

Seasoned professional with a versatile background spanning production work at Bayou Graphics, video content creation, and customer service roles with DoorDash, Uber, and as a cart boy. Demonstrates a unique blend of creative and operational skills, with hands-on experience in the fast-paced environments of graphic production and digital media. At Bayou Graphics, gained proficiency in the end-to-end production process, from design conception to the final installation of wraps, enhancing brand visibility and client satisfaction. In the realm of content creation, developed and executed engaging video campaigns that amplified online presence and audience engagement. Through roles with DoorDash and Uber, honed exceptional customer service and logistical coordination skills, ensuring timely and satisfactory service delivery. As a cart boy and party rental equipment operator, mastered inventory management, equipment maintenance, and event setup, showcasing a strong work ethic and attention to detail. Brings a dynamic skill set, adaptability, and a proven track record of driving operational efficiency and creative excellence across various industries.

Overview

7
7
years of professional experience

Work History

Production Worker

Bayou Gaphics
Cypress, TX
10.2023 - Current
  • Attention to Detail: Precision in cutting, weeding, and applying vinyl to ensure high-quality finishes without imperfections.
  • Technical Proficiency: Familiarity with vinyl cutters, printers, and other relevant machinery
  • Time Management: Efficient in managing multiple projects simultaneously, ensuring timely completion without compromising on quality.
  • Physical Dexterity: Skilled in handling materials and tools, capable of performing detailed work with hands, and able to stand for extended periods.
  • Problem-Solving Ability: Quick to identify issues and effective in coming up with practical solutions to ensure the production process runs smoothly.
  • Teamwork and Communication: Able to work collaboratively with design, sales, and installation teams, communicating effectively to ensure project success.
  • Content Creation: Leveraged influencer marketing tactics to amplify brand messaging across multiple channels. Generated engaging graphics for blog posts using online tools. Developed and implemented creative strategies to increase audience engagement across multiple platforms. Integrated best practices into all digital marketing efforts to drive organic traffic growth. Created original content for various media outlets, including video production, photography, and graphic design.

Equipment Operator

Events by ABA
Cypress, TX
01.2017 - Current
  • Loaded, unloaded, transported, positioned, and operated various pieces of heavy equipment according to instructions from supervisors.
  • Followed job specifications and safety regulations to ensure the safe operation of equipment.
  • Performed daily pre-operational checks to ensure the proper functioning of machinery.
  • Inspected vehicles before each shift for any mechanical or operational issues that may affect performance.
  • Inspected equipment for defects and safe operating conditions before and after shifts.
  • Communicated effectively with other team members to coordinate activities related to projects.
  • Observed surroundings constantly while operating vehicle in order to avoid any potential hazards or obstacles.
  • Assisted in loading and unloading materials onto trucks for transport to job sites.
  • Followed all company policies regarding the use of equipment, including adhering to speed limits and weight restrictions when applicable.

Food Delivery Driver

DoorDash & Uber
Houston, TX
02.2022 - 07.2023
  • Managed multiple orders simultaneously, ensuring accuracy of all orders prior to delivery.
  • Provided excellent customer service and maintained a positive attitude while delivering food items to customers in a timely manner.
  • Checked orders before delivery for accurate quantities and charges.
  • Verified accuracy of food orders with customers upon delivery.
  • Managed customer inquiries and complaints with timeliness and professionalism.
  • Operated vehicle safely and responsibly while adhering to traffic laws and regulations.
  • Developed effective communication skills with customers by providing updates on their order status and responding promptly to inquiries.
  • Loaded beverages and food orders into vehicle, carefully arranging to avoid spillage.
  • Navigated streets and highways efficiently using GPS to speed up food delivery.
  • Utilized navigation applications such as Google Maps to identify the most efficient routes for deliveries.
  • Resolved customer complaints professionally in accordance with company guidelines and protocols.
  • Demonstrated strong organizational skills, multi-tasking abilities, and attention to detail when preparing orders for delivery.

Cart Boy

Houston National Golf Club
Cypress, TX
09.2020 - 01.2021
  • Reported any damage or malfunctioning equipment to management immediately for repair or replacement.
  • Performed routine maintenance tasks on equipment such as lubricating parts and checking fluid levels.
  • Operated golf carts and maintained them in a safe and efficient manner.
  • Greeted customers upon arrival at the clubhouse and assisted them throughout their stay.
  • Adhered to all safety regulations established by the company for cart operations.
  • Handled customer complaints professionally by offering solutions or refunds when appropriate.
  • Monitored stock levels throughout the day and restocked as necessary.
  • Adhered to all safety protocols while operating motorized vehicles.
  • Performed daily cleaning duties such as sweeping floors, dusting shelves, cleaning golf balls and carts.
  • Ensured compliance with safety regulations while operating golf carts around the course.
  • Demonstrated excellent customer service skills, providing accurate information to customers about the golf course layout and rules.

Education

High school diploma -

Cy-Fair High School
06.2021

Skills

  • Warehouse Experience

Languages

Spanish
Professional

Timeline

Production Worker

Bayou Gaphics
10.2023 - Current

Food Delivery Driver

DoorDash & Uber
02.2022 - 07.2023

Cart Boy

Houston National Golf Club
09.2020 - 01.2021

Equipment Operator

Events by ABA
01.2017 - Current

High school diploma -

Cy-Fair High School

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Samuel Zepeda