SAMUEL B AJAYI

• Delivered exceptional client experiences through hands-on leadership of associates and managers.
• Designed sales and service strategies geared towards improving revenue and retention.
• Enhanced operational performance by developing effective business strategies, systems and procedures.
• Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
• Our organizational motto is "We treat every customer like our business depends on it, because it actually does "
• Took over an underperforming store with negative net profit in April 2021 and turned it around to net over $2M by the end of 2022.
• Forward thinking with goals and aspirations of becoming a partner/owning a franchise store in the future.
• Initiated and completed an additional franchise setup by working with the OEM through every step of the application process, financial proforma, permits and licenses all through to the grand opening.
• Launched a New Mitsubishi Open point and attained 1st rank in Sales Volume & 2nd rank SSI in the district out of 14 stores in the first month of operation.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

. Managed day to day operations of a Nissan automotive franchise.

. Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

• Designed sales and service strategies to improve revenue and retention.
• Recruited, hired and trained high performing sales and support teams setting and monitoring performance benchmarks for optimal efficiency.
• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
• Reviewed daily and overall financials to ensure profitability.
• Responsible for marketing, positioning and placement of company's brand visibility amongst competitors through electronic media buys, digital online presence, social media strategies, also creating an awareness and brand recognition through community relations, promotions and sponsorships to foster sustained business growth.
• Directed and managed over 80 employees across different departments including variable and fixed operations that generated over $3Million in monthly gross sales.

• Directing and managing day to day operations of three(3) major import automobile franchises as a Platform GM.
• Recruited, hired, trained and managed over 300 employees. New Cars, Used Cars and Commercial Van Fleet Sales operations.
• Very adept in problem solving, conflict resolution and handling of legal issues.
• Efficiently managed a multi million dollar Ad budget in marketing including electronic media buys for radio and Tv, directed creative themes targeting specific demographics with an accomplished flair and genuine understanding of market segments and awareness of the competition.
• Increased gross profits across all three stores managed, attained 221% retail sales efficiency through brand dominance in same primary market area.
• Recognitions: Nissan Owner's Award of Excellence & Global Sales Leader 2015,2016,2017 & 2018.

. Highest Volume Nissan Dealer 2015,2016 in District.

2nd Highest Volume Commercial Van Sales Dealer in the US 2017.

. Kia - Highest Volume Dealer in the State of Georgia 2013.

Kia Excellence Award Dealer

. Toyota - Presidents Award Dealer 2015, 2016

• Participated in the Buyout/Acquisition of an underperforming Nissan franchise.
• Supervised the transition , hiring of new staff, installation of new DMS and CRM to use in daily operations.
• Reviewed operational records and reports, designed and implemented new processes, established new performance targets and set goals.
• Directing and managed day to day operations.
• Encouraged, trained and disciplined employees through a formal write up and counseling process to maximize performance.
• Attained profitability and increased sales volume and PVR over 200% within first quarter of operations.
• Strengthened product branding initiatives and maximized outreach community events, causes and organizations and business development.

. Directing and managing day to day operations

• Promoted professional skill development in sales and service employees through effective training, management and motivation.
• Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
• Encouraged, trained and disciplined employees to maximize performance.
• Designed sales and service strategies to improve revenue and retention.
• Developed and implemented successful marketing programs, bringing store from 7th to 3rd place in district.
• Attained Nissan Award of Excellence Award for eight years in a row from 1997 to 2005.