Summary
Overview
Work History
Education
Skills
Timeline
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SAMUEL GBLI TETTEH

Chicago,IL

Summary

CARRIER SUMMARY

Results-driven IT professional with 5+ years experience deploying and managing technology solutions in corporate environments. Skilled in hardware, software, networking, and security protocols to deliver robust and user-friendly systems. Seeking a technical analyst role to utilize expertise in troubleshooting problems, improving efficiency, and ensuring seamless operations

Overview

15
15
years of professional experience

Work History

Student Grader

DePaul University
09.2023 - Current
  • Evaluating Security Testing and Assessment (CSEC 488 ) and Fundamentals of Information Assurance (CSEC 340) exam responses, homework assignments, and projects by comparing work to agreed rubrics and providing feedback where needed
  • Uphold academic integrity policies
  • Collaborated with the professor to ensure grading was timely and records were maintained accurately.

Intern, Services

Agbo HVAC LLC
08.2023 - 08.2023
  • Conducted Compliance Audits to identify risks and developed procedures for mitigating risks
  • Developed an information security policy and controls to help information security in the company
  • Conducted phishing simulations and crafted training to improve employee detection rates by 50%
  • Vetted applications to ensure compatibility with corporate data protection policies before allowance on company devices, improving overall data security.

Technician Engineer

Ghana Grid Company Ltd
12.2008 - 09.2022
  • Conducted risk assessments and audits to identify vulnerabilities and ensure regulatory compliance
  • Developed remediation plans to mitigate identified risks
  • Proactively reduced infrastructure-related issues by 30% through comprehensive infrastructure maintenance, including networks, server room, cabling, and door access control
  • Applied advanced diagnostic tools and techniques in Managing end-to-end troubleshooting of all the Border Gateway Protocol (BGP) and Interior Gateway Protocol (IGP) issues and ensuring Quality of service (QoS) issues like latency, throughput, policy routing, and traffic engineering
  • This resulted in 25% less downtime
  • Developed and implemented a comprehensive security awareness training program for employees, resulting in a 50% decrease in social engineering and phishing attacks safeguarding the sensitive data of clients and partners
  • Developed and implemented security policies and procedures, in compliance with industry best practices and standards
  • Configured and maintained firewalls to protect the network and ensure compliance with security standards such as ISO 27001 and NIST.

CERTIFICATES

Communication Networks, ABB University Switzerland
  • SV9100 installation Configuration and maintenance (VoIP telephony)

ICT

Advanced
  • KEPCO Academy, South Korea
  • Fibre optic network troubleshooting

Education

Master of Science - Cybersecurity

DePaul University
Chicago, Illinois

Bachelor of Science - Information Technology

University of Education Winneba

Higher National Diploma - Electrical/Electronic Engineering

Kumasi Technical University

Skills

  • First Aid
  • Fibre Optic splicing Expertise

Timeline

Student Grader

DePaul University
09.2023 - Current

Intern, Services

Agbo HVAC LLC
08.2023 - 08.2023

Technician Engineer

Ghana Grid Company Ltd
12.2008 - 09.2022

CERTIFICATES

Communication Networks, ABB University Switzerland

ICT

Advanced

Master of Science - Cybersecurity

DePaul University

Bachelor of Science - Information Technology

University of Education Winneba

Higher National Diploma - Electrical/Electronic Engineering

Kumasi Technical University

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SAMUEL GBLI TETTEH