Samuel J. Flores
Edmond,OK
Summary
Accomplished Managing Funeral Director with a proven track record within my industry, adept in leading teams with empathy and professionalism. Skilled in coordinating funeral services and community engagement, demonstrating strong communication and business acumen. Expertise in funeral regulations ensures compassionate support to families, enhancing their experience during challenging times. Bringing highly-developed business sense and creative problem-solving skills. Quickly assesses operational needs and develops innovate strategies that successfully increase productivity and efficiency.
Overview
11
11
years of professional experience
Work History
Managing Funeral Director
SGOO - Tribute Memorial Care
07.2024 - 11.2024
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members, employers and staff.
- Arranged funeral/memorial services for grieving families to personalize and memorialize their loved one.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Community engagement and networking.
Managing Funeral Director
SCI/Dignity Memorial
01.2021 - 07.2024
- Oversight all aspects of a funeral home's operations, including managing staff, coordinating funeral arrangements, providing compassionate support to families, ensuring compliance with legal regulations, and managing the financial aspects of the business, while maintaining a focus on delivering high-quality funeral services with dignity and respect.
- Coordinate all administrative, operational and marketing activities of the location with other home office management and staff
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Community engagement and networking.
Managing Funeral Director
Crawford Family Funeral & Cremation Service
11.2013 - 01.2021
- Oversight of the job performance and schedules of embalmers, funeral directors, and funeral attendants.
- Conducts performance evaluations that are timely and constructive.
- Provides knowledgeable and caring support to family and friends of deceased; meets with family and/or friends of the deceased to discuss the nature and time of funeral arrangements to be conducted.
- Coordinates practical arrangements for the funeral that are respectful, professional, timely, and sensitive. This may include transferring the body to the burial site, providing transportation of the family, or arranging visitations and services.
- Coordinates the transfer of the body or remains to the funeral home.
- Oversees the embalming process.
- Schedules clergy and pallbearers, answering any questions about their specific duties.
- Makes arrangements with cemeteries for scheduling, opening, and closing of facilities and gravesites, as necessary.
- Community engagment and networking.
Education
Bachelor of Science - Funeral Service
University of Central Oklahoma
Edmond, OK05-2012
Skills
- Leadership abilities to lead and motivate team members
- Strong communication and interpersonal skills
- Detailed oriented
- Empathetic
- Business acumen
- Time management
- Knowledge of funeral regulations
- Professional appearance and demeanor
Accomplishments
- Recipient of Edmond's Top 20 Under 40 in 2014
- Recipient of NextGen 30 under 30 in 2016
- Recipient of Edmond Young Professional of the Year in 2018
- Recipient of Location Manager of the Year for 2022
Timeline
Managing Funeral Director
SGOO - Tribute Memorial Care
07.2024 - 11.2024
Managing Funeral Director
SCI/Dignity Memorial
01.2021 - 07.2024
Managing Funeral Director
Crawford Family Funeral & Cremation Service
11.2013 - 01.2021
Bachelor of Science - Funeral Service
University of Central Oklahoma
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