Analyzed tax documents for accuracy and compliance with regulations.
Researched tax laws to support clients in optimizing their financial positions.
Reviewed financial statements to identify discrepancies and ensure proper reporting standards.
Reconciled accounts and supported trial balance preparation as part of individual and business tax return processing.
Business Development Representative
Cascade Auto Glass
07.2024 - Current
Developed and maintained strong client relationships to drive sales growth.
Conducted market research to identify potential business opportunities and trends.
Analyzed competitor strategies to refine approach and improve market positioning.
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Sales & Operations Specialist
M.S. Glass, Inc
07.2020 - 07.2024
Consistently exceeded annual sales targets by over 15% year over year.
Streamlined sales reporting processes, enhancing data accuracy and accessibility for the sales team.
Collaborated with cross-functional teams to improve order fulfillment timelines and customer satisfaction levels.
Coordinated monthly glass inventory purchases exceeding $30,000 across four major distributors, maintaining strong vendor relationships and supply continuity.
Executed targeted marketing strategy resulting in 700+ new Google reviews across Northwest store locations, significantly improving local SEO and brand credibility.
Office Manager
Northwestern Washington Glass and Glazing, Inc.
05.2016 - 01.2020
Managed invoice payments for inventory purchases totaling over $500,000 annually, ensuring accuracy, timeliness, and vendor compliance.
Coordinated workflows, dispatch operations, and inventory management to optimize efficiency and meet demand.
Generated invoices and implemented automated reminder systems, reducing overdue accounts receivable by 20%.
Increased gross revenue by over $600,000 from Q4 2017 to Q4 2019 by analyzing market trends, targeting diverse demographics, enhancing sales efficiency, and optimizing product offerings.
Prepared financial statements that provided management with clear and actionable insights into the company’s financial performance.