Samuel Roberto Soste-Taffur
Winchester,VA
Summary
Detail-oriented individual with experience in customer service. Proven ability to maintain compliance with policies and deliver outstanding customer service, poised to support operational efficiency and enhance client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Food Service Worker
Bonnie Blue Southern Market & Bakery
Winchester, VA
11.2023 - Current
- Tracked stock levels to support inventory management and notify management of shortages.
- Collaborated with team members to optimize service flow during peak hours.
- Ensured compliance with sanitation standards by maintaining cleanliness of work areas.
- Resolved customer inquiries and issues promptly to deliver exceptional service.
Food Service Worker
Claudio's Pizzeria
Winchester, VA
12.2022 - 11.2023
- Operated point-of-sale systems for efficient order processing from customers.
- Organized take-out orders for customer convenience.
- Processed cash, check, and credit card transactions at cash register.
- Collaborated with team members to enhance service flow during peak hours.
Server
Jalisco's
New Market, Virginia
06.2022 - 08.2022
- Executed opening and closing duties to maintain restaurant readiness for operations.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
Medical Receptionist and Interpreter (Spanish)
North Mountain Clinic
Broadway, VA
10.2021 - 07.2022
- Managed patient check-in and check-out processes to ensure smooth clinic operations.
- Processed payments and issued receipts to maintain financial records.
- Maintained electronic health records with attention to detail and confidentiality.
- Organized and updated patient files to ensure quick retrieval of information.
- Trained new staff on front desk operations and patient management systems.
- Provided interpreting services for patients who requested them.
Delivery Driver
Italian Touch
Broadway, Virginia
2019 - 07.2022
- Executed efficient route planning, reducing delivery times and fuel consumption.
- Utilized GPS technology to navigate unfamiliar areas, enhancing route efficiency.
- Handled package deliveries with care, preventing damage and ensuring customer satisfaction.
- Collaborated with team members to streamline delivery processes and boost productivity.
Ice Cream Server
Pack's
Broadway, Virginia
2018 - 2022
- Assisted in training new staff on ice cream preparation and customer service protocols.
- Maintained cleanliness of serving area, ensuring compliance with health and safety standards.
- Managed inventory of ice cream flavors and toppings, ensuring availability for peak hours.
- Resolved customer complaints effectively, fostering positive experiences and repeat business.
Pool Server
Broadway Public Pool
Broadway, Virginia
2017 - 2018
- Managed food and beverage orders efficiently to ensure smooth service during peak hours.
- Monitored inventory levels and communicated needs to management to prevent shortages.
- Accurately handled cash transactions with customers on a daily basis.
Education
Bachelor of Arts - Music Therapy
Shenandoah University
Winchester, Virginia, VA05-2025
Skills
- Music therapy techniques
- Patient care
- Active listening
- Team collaboration
- Documentation skills
- Proficient knowledge of music theory
- Person-centered, humanistic approach
- Bilingual
- Creative in various media
- Quick learner
- Proficient in Google and Microsoft software
- Able to navigate most EHRs
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Food Service Worker
Bonnie Blue Southern Market & Bakery
11.2023 - Current
Food Service Worker
Claudio's Pizzeria
12.2022 - 11.2023
Server
Jalisco's
06.2022 - 08.2022
Medical Receptionist and Interpreter (Spanish)
North Mountain Clinic
10.2021 - 07.2022
Delivery Driver
Italian Touch
2019 - 07.2022
Ice Cream Server
Pack's
2018 - 2022
Pool Server
Broadway Public Pool
2017 - 2018
Bachelor of Arts - Music Therapy
Shenandoah University