Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Thomas Rhodes VI

Hockessin,DE

Summary

I am a hardworking, third year college student attending Neumann University on an Academic Scholarship, majoring in Data Science Analytics. I enjoy working with others to address client questions, being committed to optimal customer service, thoughtful analysis and strategic recommendations. I understand the importance of building leadership and teamwork while upholding the values of the company. I am dependable, energetic and flexible.

Overview

7
7
years of professional experience

Work History

Service Technician

PCCW INC
06.2022 - Current
  • Achieve customer satisfaction by providing high-quality professional service.
  • Greet customers and assess needs to recommend suitable car wash services.
  • Operate all machinery and tools in a safe and responsible manner, troubleshooting any issues with the washing process.
  • Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.

Food Runner

Platinum Dining Group
05.2020 - 06.2021
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Restocked food supplies in kitchen and organized storage areas.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.



Volunteer

Chrysalis Group, LLC /CASA
11.2016 - 12.2019
  • Worked with youth in foster care, providing friendship, tutoring and listening.
  • Implemented and developed programs to address poverty and inequality.
  • Worked in team environment to maintain high levels of productivity.
  • Developed strong interpersonal communication skills to promote relationship building.

Education

The Charter School of Wilmington
Wilmington, DE

Bachelor of Science - Data Science Analytics

Neumann University
Aston Mills, PA
05.2025

High School Diploma -

The Charter School of Wilmington
Wilmington, DE
06.2021

Skills

  • Project Oversight
  • Customer Service
  • Technical Support
  • Regulatory Compliance
  • Work Documentation
  • Quality Assurance
  • Work With Minimal Supervision

Timeline

Service Technician

PCCW INC
06.2022 - Current

Food Runner

Platinum Dining Group
05.2020 - 06.2021

Volunteer

Chrysalis Group, LLC /CASA
11.2016 - 12.2019

The Charter School of Wilmington

Bachelor of Science - Data Science Analytics

Neumann University

High School Diploma -

The Charter School of Wilmington

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Samuel Thomas Rhodes VI