Samantha Weaver
Jasper,TX
Summary
Dependable, positive hard worker and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Materials Management Technician
Christus Health
09.2022 - Current
- Published weekly reports to track production levels, maintenance usage and inventory consumption using Infor software.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
Line Cook
Aramark
07.2021 - 09.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Customer Service Associate
LA Fitness
03.2019 - 04.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided training and support to new associates to help provide high-quality customer service.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
Childcare Worker
Fly Fitness
03.2018 - 06.2020
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Promoted good behavior with positive reinforcement methods.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in potty training and other daily hygiene activities to support child development.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
Healthcare Assistant
Home Health Services
09.2015 - 10.2018
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
Hotel Receptionist
Belle-Jim Hotel
05.2009 - 11.2012
- Collected room deposits, fees, and payments.
- Completed late check-ins and directed guests to rooms and facilities.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Answered phone throughout shift, closely following strict guidelines for customer service and satisfaction.
Education
Certification - Accounting Technology And Bookkeeping
Corsera
OnlineAssociate of Arts - Acting
KD Studio
Dallas, TXSkills
- Active Listening
- Critical Thinking
- MS Excel
- Teamwork Skills
- Handheld Computers
- Reducing Costs
- Processing Orders
- MS Office Proficiency
- Customer Service
- Exceptional Communicator
- Selling Skills
- Email Etiquette
Timeline
Materials Management Technician
Christus Health
09.2022 - Current
Line Cook
Aramark
07.2021 - 09.2022
Customer Service Associate
LA Fitness
03.2019 - 04.2021
Childcare Worker
Fly Fitness
03.2018 - 06.2020
Healthcare Assistant
Home Health Services
09.2015 - 10.2018
Hotel Receptionist
Belle-Jim Hotel
05.2009 - 11.2012
Certification - Accounting Technology And Bookkeeping
Corsera
Associate of Arts - Acting
KD Studio
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