Samy Ibrahim
Middle Village,NY
Summary
Dynamic professional with a versatile background in customer service and operational management. Known for exceptional organizational skills and financial management expertise, driving efficiency and customer satisfaction across diverse teams.
Overview
29
29
years of professional experience
Work History
Uber
Uber
Middle Village, NEW YORK
06.2017 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Business Owner
CEO
Egypt, cairo
04.1997 - Current
- Managed daily operations to ensure efficient service delivery.
- Oversaw financial management, including budgeting and expense tracking.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Supervised staff training programs to improve service quality and team collaboration.
- Implemented inventory control systems to optimize supply chain processes.
Delivery Driver
KFC Restaurant
Middle Village, NEW YORK
02.2012 - 09.2015
- Delivered packages efficiently to ensure timely arrival at customer locations.
- Maintained accurate records of deliveries and vehicle inspections daily.
- Communicated effectively with dispatch to coordinate delivery schedules.
Cashier
Supermarket
Middle Village, NEW YORK
07.2010 - 05.2015
- Processed customer transactions efficiently at busy checkout lanes.
- Assisted customers with product inquiries and store navigation.
- Managed cash register operations and balanced daily cash drawers.
Education
High School Diploma -
El Shaheed Highschool
Egypt, El Fashn06.1993
Skills
- Customer service
- Financial management
- Staff training
- Inventory control
- Marketing strategy
- Team collaboration
Timeline
Uber
Uber
06.2017 - Current
Delivery Driver
KFC Restaurant
02.2012 - 09.2015
Cashier
Supermarket
07.2010 - 05.2015
Business Owner
CEO
04.1997 - Current
High School Diploma -
El Shaheed Highschool