Samya Duperval
Pembroke Pines
Summary
Compassionate nursing student and Certified Nursing Assistant with hands-on experience in acute care and medical-surgical environments within a hospital setting. Strong commitment to patient-centered care, effectively monitoring vital signs, assisting with activities of daily living, and collaborating with interdisciplinary healthcare teams. Exceptional communication, documentation, and time-management skills enhance the ability to provide safe, high-quality patient care. Eager to transition into a new graduate nursing role to contribute to positive patient outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nurse Assistant
University Of Miami Hospital And Clinics
03.2024 - Current
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering call lights.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported needs of 12 residents under long-term care.
Customer Service Representative
Grant Cardone Enterprises
01.2022 - 03.2024
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Generated $25,000+ in sales through event support and logistics coordination
Front Desk Agent
Hilton
09.2021 - 12.2021
- Answered customer telephone calls promptly and appropriately handled needs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted over 20 visitors and customers a day upon arrival, offered assistance, and answered questions to build rapport and retention.
Receptionist/ Phlebotomist Assistant
Quest Diagnostics
05.2020 - 09.2020
- Maintained confidentiality of information regarding clients and company.
- Labeled over 30 transfer tubes and followed exact directions for handling and storing specimens for transport.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science - Nursing
Nova Southern University
Davie, FL01.2026
Associate of Arts - Health Administration
Broward College
Pembroke Pines, FL05.2023
Skills
- Skilled in monitoring vital signs
- Infection prevention protocols
- Specimen collection
- Maintains composure under pressure
- Emergency response coordination
- Patient care management
- Building patient relationships
- Digital record management
- HIPAA compliance
Certification
- First Aid/CPR
- Basic Life Support (BLS)
- Certified Nurse Assistant (CNA)
- Certified Phlebotomy Technician
Timeline
Certified Nurse Assistant
University Of Miami Hospital And Clinics
03.2024 - Current
Customer Service Representative
Grant Cardone Enterprises
01.2022 - 03.2024
Front Desk Agent
Hilton
09.2021 - 12.2021
Receptionist/ Phlebotomist Assistant
Quest Diagnostics
05.2020 - 09.2020
Associate of Arts - Health Administration
Broward College
Bachelor of Science - Nursing
Nova Southern University