Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Certification
Timeline
Generic

Samya Hicks

Tampa,US

Summary


Professional with significant experience in healthcare support, prepared to contribute effectively to patient care services. Expertise in assisting with daily living activities, ensuring patient comfort, and maintaining medical records. Strong focus on team collaboration, adaptability to changing needs, and delivering reliable, high-quality care. Skilled in communication, empathy, and time management, essential for providing compassionate and efficient support

Overview

3
3
years of professional experience
1
1
Certification

Work History

Private In-Home Caregiver/Caretaker

Private Family Care
08.2021 - 12.2024
  • Conducted regular assessments of the client''s condition, reporting any changes or concerns promptly to appropriate parties.
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Assisted clients with mobility challenges, enabling them to maintain independence and participate in daily activities.
  • Developed strong relationships with residents and families, fostering trust and open communication.
  • Maintained detailed records of all services provided, ensuring accurate tracking of progress towards established goals.
  • Coordinated transportation services for medical appointments or recreational outings, expanding access to necessary resources and social opportunities.
  • Handled emergency situations calmly and efficiently, applying first aid measures when necessary and contacting appropriate medical professionals.
  • Collaborated with healthcare professionals to develop individualized care plans for each client, resulting in optimal health outcomes.
  • Managed medication schedules and refills, ensuring adherence to prescribed treatments and therapies.

Intern

Marriott Hotel
09.2023 - 12.2023


  • Managed front desk operations, effectively handling reservations, cancellations, and special requests.
  • Increased repeat bookings through exceptional customer service and personalized guest interactions..
  • Coordinated with maintenance teams to address facility issues in a timely manner, minimizing disruptions for guests.

Employee

Walmart Dale Mabry
07.2023 - 12.2023


  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members..
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Team ambassador

Busch Gardens Tampa Bay
10.2022 - 09.2023
  • Participated in cross-functional team-building activities.
  • Implemented best practices for project management, leading to increased efficiency and better outcomes overall.



Intern

Sunshine Health
09.2022 - 05.2023


  • Enhanced customer loyalty with exceptional service, earning numerous referrals from satisfied clients.
  • Assisted with claims processing tasks to ensure prompt resolution of client issues while adhering to company guidelines and procedures.
  • Facilitated open communication between agents and clients through timely email correspondence, fostering trust in our services.
  • Developed strong relationships with clients by regularly following up on their policies, demonstrating commitment to their needs and concerns.

Intern

Sacred Heart Catholic Church
02.2022 - 04.2022


  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Office Assistant

Cristo Rey High School
09.2021 - 01.2022
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.

Education

Penn Forster High School
Scranton, PA
03.2025

Skills

  • Effective team collaboration
  • Effective leadership
  • Strong self-management skills
  • Prioritization and scheduling
  • Nurturing assistance
  • Willingness to adjust hours
  • Compassionate elderly support
  • Personal care support
  • Emotional guidance
  • Palliative care expertise
  • Clear communication skills
  • Hands-on patient support

Additional Information

Cristo Rey Girls Volleyball Team Manager, Diaz Construction (volunteer)

Languages

English
Native or Bilingual
Spanish
Limited Working

Certification

  • CMT - Certified Medication Technician
  • CNA - Certified Nursing Assistant
  • BLS-Certified Basic Life Support

Timeline

Intern

Marriott Hotel
09.2023 - 12.2023

Employee

Walmart Dale Mabry
07.2023 - 12.2023

Team ambassador

Busch Gardens Tampa Bay
10.2022 - 09.2023

Intern

Sunshine Health
09.2022 - 05.2023

Intern

Sacred Heart Catholic Church
02.2022 - 04.2022

Office Assistant

Cristo Rey High School
09.2021 - 01.2022

Private In-Home Caregiver/Caretaker

Private Family Care
08.2021 - 12.2024

Penn Forster High School

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