Summary
Overview
Work History
Education
Skills
Timeline
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Sa'Mya McNeely

Rockford,IL

Summary

Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Enthusiastic crew member willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

2
2
years of professional experience

Work History

Stocker

Walmart
06.2023 - 07.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.

Water Attendant

Hurricane Harbor
05.2022 - 08.2022
  • Educated patrons on proper swimming techniques and pool etiquette, promoting an enjoyable experience for all users.
  • Ensured safety of patrons by enforcing pool rules and monitoring activities for potential hazards.
  • Supported lifeguards in emergency situations, providing necessary aid and equipment when needed.
  • Handled customer complaints professionally, finding solutions that satisfied both parties involved.
  • Aided in the training of new water attendants, sharing knowledge and best practices for success in the role.
  • Enhanced customer satisfaction with prompt and courteous assistance in water-related inquiries.
  • Contributed to a welcoming aquatic environment by offering friendly service to patrons of all ages and abilities.
  • Provided attentive service and proactively assessed guest needs.

Cook

J&J Fish
06.2021 - 08.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Crew Member

McDonald's
05.2021 - 06.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Education

High School Diploma -

Stillman Valley High School
425 S Pine St, Stillman Valley, IL 61084
05.2023

Skills

  • Willing to Learn
  • Customer Service
  • Friendly and Personable
  • Customer Assistance
  • Energetic and Outgoing
  • Positive Attitude

Timeline

Stocker

Walmart
06.2023 - 07.2023

Water Attendant

Hurricane Harbor
05.2022 - 08.2022

Cook

J&J Fish
06.2021 - 08.2021

Crew Member

McDonald's
05.2021 - 06.2021

High School Diploma -

Stillman Valley High School

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Sa'Mya McNeely