Jessica Taylor
Moncks Corner,SC
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Retail Sales Associate with more than 8 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.
Overview
7
7
years of professional experience
Work History
Supervisor
Kohls Deparment Store
Summerville, SC
08.2007 - 03.2009
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Followed merchandising guidelines to present visually appealing displays.
- Mentored new sales associates to contribute to the store’s positive culture.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Communicated clear expectations and goals to each team member.
- Supervised and directed all merchandise and shipment processing.
Presentation
Target
Summerville, SC
10.2010 - 04.2014
- My duties at target were..
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Alerted customers to upcoming sales events and promotions.
- Trained new sales associates each quarter.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Followed merchandising guidelines to present visually appealing displays.
- Mentored new sales associates to contribute to the store’s positive culture.
- Communicated clear expectations and goals to each team member.
- Actively pursued personal learning and development opportunities.
- Supervised and directed all merchandise and shipment processing.
- Strategically scheduled team members to maintain optimal staffing levels at all times
Education
High School Diploma - undefined
Berkely High School
Moncks Corner, SC2003
Skills
- Customer-oriented
- Active listening skills
- Retail sales
- Merchandising
- Stocking
- Shipment processing
- Natural leader
- Motivated team player
- Upselling techniques
- POS systems knowledge
- Credit card transactions
Accomplishments
- Received the "Employee of the Month" award after 2 months of employment.
- Promoted to Key Holder after only 4 months of employment.
- Managed and led a team of 12 Retail Sales Associates.
Timeline
Presentation
Target
10.2010 - 04.2014
Supervisor
Kohls Deparment Store
08.2007 - 03.2009
High School Diploma - undefined
Berkely High School