Innovative Anti-Money Laundering Risk Management professional driving regulatory excellence in financial services. Specializes in AML program implementation, regulatory reporting, and transaction monitoring, with a notable 10% reduction in manual error correction. Strong collaborator, enhancing operational resilience through cross-functional teamwork and process improvements.
Overview
9
9
years of professional experience
Work History
PROGRAM MANAGER, Corporate Treasury, Transaction Banking & Payments Clearing Operations
Goldman Sachs & Co.
Dallas, TX
04.2021 - 10.2024
Led a team of six analysts managing daily Federal Reserve settlement processes for ACH and Fedwire payments, ensuring timely and compliant fund transmissions across global client and employee accounts.
Led payment rail testing and platform enhancements to align with regulatory changes and new product launches, delivering projects on schedule.
Spearheaded global initiatives to reduce exception recovery times, developing training protocols and optimizing statement procedures for quicker resolution.
Collaborated with internal teams and strategic partners to address regulatory requirements and payment exceptions, strengthening operational resilience.
Conducted deep-dive investigations into client payment discrepancies, reducing manual error correction and processing time by 10% through streamlined issue resolution.
Supported external audit and exam preparation with The Clearing House Payment Authority, showcasing regulatory compliance leadership.
BUSINESS ANALYST, Compliance
Herring Bank
Amarillo, TX
06.2018 - 03.2021
Executed compliance management system policy/program, reinforcing regulatory adherence and enhancing organizational reputation for integrity.
Mitigated criminal fraud and merchant abuse by implementing customer dispute resolution procedures and conducting comprehensive account investigations, ensuring adherence to compliance and regulatory standards.
Conducted currency transaction reports and market research on industry trends and competitive landscapes, delivering actionable insights that informed product service project requests and supported strategic planning initiatives.
Introduced business process modeling to monitor the performance of credit card services, streamlining operations and achieving significant cost reductions.
Identified untapped opportunities in card service offerings, facilitating development of monetization strategies that aligned products with market demands.
HUMAN RESOURCE SPECIALIST & EXECUTIVE ASSISTANT
Amarillo Community Federal Credit Union
Amarillo, TX
08.2015 - 06.2016
Spearheaded new employee training initiatives by delivering 'Enter New Joiner' and benefits presentations, enhancing understanding of benefit packages and contributing to employee satisfaction and retention.
Conducted in-depth reviews and updates of job descriptions for all bank roles, aligning them with training objectives to better leverage employees' strengths and enhance productivity and job satisfaction.
Responded to member inquiries about financial products and services during branch hours.
Organized community outreach events to raise awareness of credit union initiatives and services.
Guided members through account setup and transaction processes to ensure smooth banking experiences.
Education
Master of Science - Finance & Economics
West Texas A&M University
Canyon, TX
Canyon, TX
Bachelor of Arts - Internatonal Studies
Midwestern State University
Wichita Falls, TX
Wichita Falls, TX
Skills
Regulatory compliance (PCI-DSS, AML, KYC)
Federal Reserve settlements and breaks management
Program implementation
Fraud detection and risk mitigation
Payment systems testing and QA
Compliance audits
Program development
Process improvement and automation
Contract negotiation
Vendor management
Strategic planning
People management
Performance management
Salesforce
CRM systems
FinCEN secure network
Omega 365
BSA reporting
Regression testing
Microsoft 365 (Outlook, Excel, PowerPoint, Word, SharePoint)
Customer relationship management
Professional Development & Industry Engagement
November 2024 – Present
Completed professional development coursework in Governance, Risk, and Compliance (GRC), operational risk, internal controls, and regulatory compliance
Completed ISO/IEC 27001 Information Security Awareness training focused on security governance and control environments
Participated in industry webinars and live sessions on AI governance, operational risk, and compliance trends, including Deloitte's "Transforming Industries: Practical Insights on Automation and Edge AI"
Attended REV NYC 2026 focused on enterprise AI, governance, and risk considerations in regulated industries
Volunteered with a small business to support development and organization of billing and invoicing processes and workflow documentation
Continued professional networking and independent study related to governance, compliance, and risk management practices
Personal Information
Relocation: New York
Timeline
PROGRAM MANAGER, Corporate Treasury, Transaction Banking & Payments Clearing Operations
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