Samyr Cajoux

• Effectively and frequently communicate with location staff and support team members.
• Effectively manage customer relations through both direct contact and department of education.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.
• Enter all payroll information on a daily basis in appropriate software, making note of potential pay discrepancies and ensuring accuracy of employee time data.
• Maintain accurate payroll template to ensure all hours are paid and accounted for.
• Distribute paychecks on a weekly/bi-weekly basis.
• Prepare daily and weekly reports for Operations Manager and General Manager comparing revenue hours and payroll hours to county specified hours.
• Address employee concerns regarding hours worked, pay rates, taxes, garnishments, and paycheck discrepancies.
• Fare box cash and ticket counting and reconciliation.
• Update and maintain payroll related employee file information.
• Accurately and efficiently process wage and salary increases.

· Day to day operation with Safety department, Maintenance department and Payroll department

• Sets the tone for ensuring all operators are current with training requirements of company and contract.
• Ensures all safety manuals, programs, policies and practices are current and meet the needs of the operating divisions.
• Resides as the expert in EPA and OSHA, CDL compliance and regulations.
• Ensures all new hires meet minimum general qualifications for each division including background and DMV checks.
• Ensures that safety technology tools are used and those results are examined, trend data is analyzed and plans are developed to reduce and then prevent future safety incidents.
• Oversees corporate safety Incentives and programs managed effectively and consistently, including assignment of Safety Points.
• Ensures a consistent safety culture throughout the locations that incorporate operations, safety and maintenance departments and emphasizes the team approach and individual responsibility of all employees to achieve common goals.
• Work with corporate claims staff to ensure that all liability and worker's compensation claims are handled promptly and effectively and, in an effort, to reduce financial liability as well as recoup on all subrogate able claims.
• Proactively manage all employee injury claims to minimize lost time and light duty claims. Work with local medical facilities to ensure that injured employees are placed on light duty as quickly as possible and are returned to full-duty status promptly.
• Oversees successful completion of all related audits including those conducted by corporate and client staff and by state and federal regulatory agencies.
• Leads the division in the area of safety organization regarding classroom and behind the wheel instruction according to corporate and client specifications in all aspects.

• Effectively manage on-time performance and driver availability.
• Effectively manage all call center functions.
• Effectively manage customer relations through both direct contact and department of education.
• Effectively and frequently communicate with location staff and support team members.
• Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
• Contributes to maintain the safety culture of the division.
• Maintain client contact routinely to meet or exceed expectations.
• Daily, weekly and monthly review of key operational metrics.
• Implement, promote and adhere to company policies and procedures.
• Participates in location labor and employee relations activities.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Enter all payroll information on a daily basis in appropriate software, making note of potential pay discrepancies and ensuring accuracy of employee time data.
• Maintain accurate payroll template to ensure all hours are paid and accounted for.
• Distribute paychecks on a weekly/bi-weekly basis.
• Prepare daily and weekly reports for Operations Manager and General Manager comparing revenue hours and payroll hours to county specified hours.
• Address employee concerns regarding hours worked, pay rates, taxes, garnishments, and paycheck discrepancies.
• Fare box cash and ticket counting and reconciliation.
• Update and maintain payroll related employee file information.
• Accurately and efficiently process wage and salary increases.

· Day to day operation with Safety department, Maintenance department and Payroll department