Sana Hafeez
San Francisco
Summary
Recent graduate with foundational knowledge in Environmental Science and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills.
Overview
10
10
years of professional experience
Work History
Assistant Manager
O'Reilly Auto Parts
San Francisco, CA
06.2024 - Current
- Ensured company policy compliance by all staff members in the retail and commercial department
- Collaborated with store manager in coaching/mentoring staff, creating schedules, and ensuring staff is staying up-to-date with training
- Increased task delegation and timely execution by 60%, shown by company software Zipline
Installer Service Specialist
O'Reilly Auto Parts
San Francisco, CA
06.2023 - 06.2024
- Maintained professional customers by regularly meeting with them and tailoring plans to address needs unique to their businesses
- Led a delivery fleet team of five drivers
- Outsourced parts for professional customers from other suppliers
- Standardized opening/closing routines
Parts Specialist
O'Reilly Auto Parts
San Francisco, CA
02.2023 - 02.2023
- Performed daily operational tasks including cash management, cashiering, and tidying the store
- Maintained a friendly demeanor with customers
- Assisted management with the completion of checking in freight and tracking inventory
Assistant Manager/Hostess
Masala Dosa
San Francisco, CA
04.2017 - 06.2023
- Led the development of standardized onboarding processes for floor and kitchen staff
- Organized and digitized employee records including timesheets, availability, vacation requests, etc.
- Maintained a positive attitude to improve the dining experience of customers
Cashier
Petco
08.2021 - 12.2021
- Maintained positive attitude and relationships with regular customers
- Assisted customers in selecting products for their pet based on species, breed, sex, age, medical history, etc.
- Increased customer retention by personalizing experiences with customers
Teacher’s Assistant
Aim High
San Francisco, CA
05.2016 - 07.2019
- Curated and Developed Math and English curricula for middle school students
- Led daily clubs for students including skating, working out, knitting, girl empowerment, etc.
- Planned and executed fundraising and community events hosting parents, students and investors
Education
Bachelor of Science - Environmental Science
San Francisco State University
San Francisco, CA05.2026
Skills
- Water quality analysis
- Environmental impact analysis
- Resource management
- Ecosystem restoration
- Environmental education
- Adaptability and flexibility
- GIS analysis
Timeline
Assistant Manager
O'Reilly Auto Parts
06.2024 - Current
Installer Service Specialist
O'Reilly Auto Parts
06.2023 - 06.2024
Parts Specialist
O'Reilly Auto Parts
02.2023 - 02.2023
Cashier
Petco
08.2021 - 12.2021
Assistant Manager/Hostess
Masala Dosa
04.2017 - 06.2023
Teacher’s Assistant
Aim High
05.2016 - 07.2019
Bachelor of Science - Environmental Science
San Francisco State University