Sana Hafeez
San Francisco
Summary
Recent graduate with foundational knowledge in Environmental Science and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills.
Overview
10
10
years of professional experience
Work History
Assistant Manager
O'Reilly Auto Parts
2024.06 - Current
- Ensured company policy compliance by all staff members in the retail and commercial department
- Collaborated with store manager in coaching/mentoring staff, creating schedules, and ensuring staff is staying up-to-date with training
- Increased task delegation and timely execution by 60%, shown by company software Zipline
Installer Service Specialist
O'Reilly Auto Parts
2023.06 - 2024.06
- Maintained professional customers by regularly meeting with them and tailoring plans to address needs unique to their businesses
- Led a delivery fleet team of five drivers
- Outsourced parts for professional customers from other suppliers
- Standardized opening/closing routines
Parts Specialist
O'Reilly Auto Parts
2023.02 - 2023.02
- Performed daily operational tasks including cash management, cashiering, and tidying the store
- Maintained a friendly demeanor with customers
- Assisted management with the completion of checking in freight and tracking inventory
Assistant Manager/Hostess
Masala Dosa
2017.04 - 2023.06
- Led the development of standardized onboarding processes for floor and kitchen staff
- Organized and digitized employee records including timesheets, availability, vacation requests, etc.
- Maintained a positive attitude to improve the dining experience of customers
Cashier
Petco
2021.08 - 2021.12
- Maintained positive attitude and relationships with regular customers
- Assisted customers in selecting products for their pet based on species, breed, sex, age, medical history, etc.
- Increased customer retention by personalizing experiences with customers
Teacher’s Assistant
Aim High
2016.05 - 2019.07
- Curated and Developed Math and English curricula for middle school students
- Led daily clubs for students including skating, working out, knitting, girl empowerment, etc.
- Planned and executed fundraising and community events hosting parents, students and investors
Education
Bachelor of Science - Environmental Science
San Francisco State University
San Francisco, CA05.2026
Skills
- Water quality analysis
- Environmental impact analysis
- Resource management
- Ecosystem restoration
- Environmental education
- Adaptability and flexibility
- GIS analysis
Timeline
Assistant Manager
O'Reilly Auto Parts
2024.06 - Current
Installer Service Specialist
O'Reilly Auto Parts
2023.06 - 2024.06
Parts Specialist
O'Reilly Auto Parts
2023.02 - 2023.02
Cashier
Petco
2021.08 - 2021.12
Assistant Manager/Hostess
Masala Dosa
2017.04 - 2023.06
Teacher’s Assistant
Aim High
2016.05 - 2019.07
Bachelor of Science - Environmental Science
San Francisco State University