Sana Hashimi
Tracy,CA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges also a retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need.
Overview
7
7
years of professional experience
Work History
Life Insurance Agent
Mcqaude Organizations
Concord, CA
01.2024 - Current
- Assisted customers in selecting the right life insurance coverage for their needs.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Provided personalized service to clients by phone, email, or in-person
Jewelry Consultant
Valliani Jewelers
Tracy
07.2021 - 01.2023
- Provided excellent service to customers through active engagement, direct eye contact and listening skills
- Provided information to customers on upcoming promotions, activities and events
- Worked with off-site locations to find desired items for customers.
Sales Associate
Finish Line
Tracy
09.2020 - 04.2021
- Helped customers find specific products, answered questions and offered product questions
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Engaged customers in friendly & professional manner.
Phone Operator
American Income Life Insurance Company
Tracy
09.2017 - 12.2020
- Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks
- Greeted visitors and assisted by answering general questions.
Education
Business Administration And Management -
Las Positas College
03.2024
Skills
- Consultative Sales
- Transaction Processing
- Service Upselling
- Event Planning
- Inventory Control
- Bilingual Customer Service Representative (Farsi)
- Caller Assistance
- Appointment Confirmation
- Very Organized
- Email Marketing
- Building Relationships
- Referral management
- Financial Planning
Timeline
Life Insurance Agent
Mcqaude Organizations
01.2024 - Current
Jewelry Consultant
Valliani Jewelers
07.2021 - 01.2023
Sales Associate
Finish Line
09.2020 - 04.2021
Phone Operator
American Income Life Insurance Company
09.2017 - 12.2020
Business Administration And Management -
Las Positas College
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