Sana Ibrahim
Sterling Heights
Overview
3
3
years of professional experience
Work History
Loan Processor
Rapid Home Lending
01.2025 - Current
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Set up and completed loan submission packages.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Handled any conditions sent from underwriting departments.
- Provided quick turnaround times to maintain fast-past schedule.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
Credit Card Processing Manager
Paylink Merchant Services
04.2023 - 01.2025
- Responded to customer requests for products, services, and company information.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Connected customers with services based on individual needs and vendor capabilities.
Certified Occupational Therapist Assistant
Select Rehabilitation
01.2022 - 04.2023
- Performed assessments during treatment to determine progress according to goals.
- Recommended equipment to use in-home to maximize opportunities for wellness.
- Consulted with direct-care staff to implement best methods to achieve therapy goals.
- Customized standard plans to meet individual abilities and needs.
- Coordinated interventions with multidisciplinary treatment team.
- Assisted patients with activities of daily living (ADL) and functional mobility to increase comfort and quality of life.
Education
Associate of Applied Science - Occupational Therapy
Macomb Community College
Warren, MI05-2021
Associates Degree - General Studies
Macomb Community College
Warren, MI05-2021
Skills
- Detail Oriented
- Strategic Planning
- Relationship Building
- Collaboration
- Data Entry
- Flexible & Adaptable
- Multitasking Abilities
- Organization & Time Management
Timeline
Loan Processor
Rapid Home Lending
01.2025 - Current
Credit Card Processing Manager
Paylink Merchant Services
04.2023 - 01.2025
Certified Occupational Therapist Assistant
Select Rehabilitation
01.2022 - 04.2023
Associate of Applied Science - Occupational Therapy
Macomb Community College
Associates Degree - General Studies
Macomb Community College
Similar Profiles
Julie DaleJulie Dale
Loan Officer (NMLS#2027997) at Aloha Capital/Allied Lending/Planet Home LendingLoan Officer (NMLS#2027997) at Aloha Capital/Allied Lending/Planet Home Lending
Julie GrossJulie Gross
SVP, Chief Training Officer - Culture Keeper at Certainty Home Lending, a DBA of Guaranteed Rate, Formerly Certainty Home Loans, Formerly Starkey Mortgage, Formerly WR Starkey MortgageSVP, Chief Training Officer - Culture Keeper at Certainty Home Lending, a DBA of Guaranteed Rate, Formerly Certainty Home Loans, Formerly Starkey Mortgage, Formerly WR Starkey Mortgage
Christine TraylorChristine Traylor
Sr. Manager, Document Production Technology at Planet Home LendingSr. Manager, Document Production Technology at Planet Home Lending
Samantha HindiSamantha Hindi
Volunteer at Huda Community CenterVolunteer at Huda Community Center
Marlow MaqdasiMarlow Maqdasi
R&D Intern at Magna InternationalR&D Intern at Magna International