SANA KHAN
Skokie,IL
Summary
Detail-oriented and proactive PharmD with extensive experience in medical management and administrative functions, seeking to transition into a role supporting clinical studies. Proven track record in managing complex administrative tasks such as coordinating meetings, processing reports, and overseeing departmental functions. Adept at handling sensitive information, maintaining compliance with regulatory requirements, and utilizing Microsoft Office Suite and specialized software. Skilled in supporting cross-functional teams, preparing study-related documents, and managing vendor relations. Excited to leverage my pharmaceutical knowledge and administrative expertise to contribute effectively to clinical research projects and process improvements.
Overview
7
7
years of professional experience
Work History
Ambulatory Care Clerkship
Advocate Medical Group
2023.01 - 2023.03
- Supported healthcare teams in patient care planning, enhancing patient satisfaction, and improving care continuity.
- Managed file and supply operations, contributing to quality improvement initiatives.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive patient care plans.
- Advocated for patients'' needs by actively participating in interdisciplinary team meetings, ensuring their voices were heard and incorporated into treatment decisions.
- Enhanced patient satisfaction by providing high-quality care and addressing individual needs in a timely manner.
- Served as a liaison between patients and healthcare providers, ensuring clear communication regarding treatment plans and expectations.
- Promoted continuity of care by collaborating with primary care providers to ensure seamless transitions between healthcare settings.
- Assisted in the development and implementation of quality improvement initiatives, contributing to the ongoing advancement of ambulatory care nursing practices.
Academic Pharmacy Clerkship
Midwestern University
2022.11 - 2023.01
- Assisted in course material preparation and supported academic course launches. Provided scheduling and inquiry management for medical staff.
- Assisted professors with course materials such as homework and classroom worksheets
- Held tutoring services for underclassmen
- Assisted professor with launching a new academic course that involved the studies of naturopathic medicines
- Answered phone calls and messages for 20+ physicians apart of eastern costs medical facility, scheduling appointments, and handling patient inquiries.
Hospital Pharmacy Clerkship
Weiss Memorial Hospital
2022.08 - 2022.10
- Conducted data analysis to support hospital pharmacy operations.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Used pharmacy software to enter prescription and insurance information.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Conducted a hospital project alongside pharmacist and data analyst for the hospital and managed quarterly medication costs, inventory management to recognize prescribing trends specifically towards opioids
- Conducted medication reconciliation and counseling for patients to optimize therapeutic outcomes
- Assisted with medication dispensing and inventory management in a busy hospital pharmacy setting
Managed Therapeutic Care Clerkship
CPS Pharmacy
2022.06 - 2022.07
- Enhanced client progress by developing individualized treatment plans and coordinating with interdisciplinary teams.
- Educated patients on adherence to medication, answering questions regarding medication safety, efficacy and monitoring parameters
- Facilitated communication between patient and healthcare providers with niche questions pertaining to medication therapy
- Coordinated communication between clients, therapists, and other healthcare professionals to provide comprehensive care
Educated and created pharmaceutical handout that assisted overnight pharmacists with dosing, monitoring parameters, and side effects of most commonly used antibiotics for special population of pediatrics
Pharmacy Intern
Parkway Drugs
2018.07 - 2021.03
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Used pharmacy software to enter prescription and insurance information
- Offered counseling to patients and healthcare professionals regarding prescription drugs, and over-the-counter medications
- Conduct transfers to and from other pharmacies and take prescriptions over the phone from physicians, veterinarians, and nurse practitioners Implemented initiatives to increase pharmacy profitability and speed vaccine aware- ness among patients
- Trained new hired pharmacy technicians
Provided patient care that includes blood pressure monitoring, medication recommendations and reconciliation, OTC recommendation, diabetes awareness and immunization - Assisted pharmacy manager with inventory including ordering, unpacking and storing or all pharmaceuticals
Patient Care Coordinator
Northshore University Health System
2016.08 - 2018.06
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
- Primary responsibility was to interface with patients on the phone, email, and live chat to properly schedule with pediatric neurology
- Worked internally with clinic teams and healthcare providers to ensure that they have relevant infraction and guidance to provide excellent care to patients
- Manage and scheduled new patient appointment along with insurance collection and billing questions
Education
Doctorate of Pharmacy -
Midwestern University
03.2023
Molecular and Cellular Biology -
University of Illinois Urbana-Champaign
05.2017
Skills
- Clinical Study Support
- Regulatory Compliance
- Vendor Management
- Training & Development
- Administrative Efficiency
- Problem Solving
Timeline
Ambulatory Care Clerkship
Advocate Medical Group
2023.01 - 2023.03
Academic Pharmacy Clerkship
Midwestern University
2022.11 - 2023.01
Hospital Pharmacy Clerkship
Weiss Memorial Hospital
2022.08 - 2022.10
Managed Therapeutic Care Clerkship
CPS Pharmacy
2022.06 - 2022.07
Pharmacy Intern
Parkway Drugs
2018.07 - 2021.03
Patient Care Coordinator
Northshore University Health System
2016.08 - 2018.06
Doctorate of Pharmacy -
Midwestern University
Molecular and Cellular Biology -
University of Illinois Urbana-Champaign
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