Summary
Work History
Education
Skills
LANGUAGES
Interests
Timeline
Generic

Sanaa Blackmon

Ozark,AL

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses a solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Work History

Stocker

Walmart
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Cashier

Goldfingers
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Prepared food orders accurately and efficiently, adhering to strict quality control standards.

Sandwich Artist

Sandwich Artist

t.

  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Increased speed of service through effective multitasking and time management skills.
  • Prepared and presented food in compliance with health and safety guidelines.

Cashier

Zaxby's
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Healthcare customer service rep

Carenet Health
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

High School -

Carroll High School
05.2023

Skills

  • Willing to learn
  • Positive attitude
  • Customer service
  • Active listening

  • Critical thinking
  • Data entry
  • Computer proficiency

LANGUAGES

English- Fluent

Interests

  • Cooking
  • I like working with my hands and fixing things
  • Participating in local clean-up initiatives
  • Music
  • Blogging/Vlogging
  • DIY and Home Improvement

Timeline

Stocker

Walmart

Cashier

Goldfingers

Sandwich Artist

Sandwich Artist

Cashier

Zaxby's

Healthcare customer service rep

Carenet Health

High School -

Carroll High School