SANAA DAVIS
Mobile
Summary
Hospitality management major with expertise in customer service, event coordination, and team collaboration. Demonstrated success in fast-paced environments delivering exceptional guest experiences. Strong work ethic and adaptability support effective teamwork and independent performance. Committed to continuous learning and professional growth.
Overview
3
3
years of professional experience
Work History
Hospitality Internship
The Harbert Center
Birmingham
07.2023 - Current
- Guest Services & Customer Relations – Managed daily hotel operations, ensuring seamless guest services and effective staff coordination.
- Event & Operations Support – Planned and executed events, meetings, or banquets, collaborating with vendors to ensure high-quality service delivery.
- Logistics Support – Coordinated venue selection, décor setup, audio/visual requirements, and vendor relationships.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with processing mail, managing inventory, and handling billing and data entry.
Scooper/ Cashier
Bruster’s Ice Cream
Trussville
11.2023 - 05.2024
- Deliver excellent customer service that encourages repeat business and ensures customer satisfaction.
- Maintain accurate cash handling by balancing the register during each shift.
- Maintained cleanliness of serving area and equipment to uphold health standards and enhance customer experience.
- Monitored inventory levels and restocked supplies to ensure uninterrupted service.
- Ensured compliance with local health department regulations regarding food handling practices.
- Contributed to team meetings focused on enhancing sales targets, performance improvements, and incorporating customer feedback.
Education
Bachelor of Science - Hospitality And Tourism Management
University of South Alabama
Mobile, AL05-2029
High School Diploma -
Ramsay IB High School
Birmingham, AL05-2025
Skills
- Event coordination
- Logistics management
- Logistics support
- Administrative tasks
- MS Office proficiency
- Time management
- Team collaboration
- Customer service
Timeline
Scooper/ Cashier
Bruster’s Ice Cream
11.2023 - 05.2024
Hospitality Internship
The Harbert Center
07.2023 - Current
Bachelor of Science - Hospitality And Tourism Management
University of South Alabama
High School Diploma -
Ramsay IB High School