Sanaa Reed
Wyncote,PA
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Security Officer
Securitas Security Services
Exton, Pennsylvania
06.2023 - Current
- Mediated phone calls, messages, and transferred calls to specific personnel.
- Coordinated new security trainees on codes of conduct and formalities.
- Supervised surveillance cameras and conducted preventative theft measures.
- Operated daily patrols and security checks to ensure a controlled environment across the premises.
- Assembled daily reports on occurrences and misconducts.
Guest Advocate
Target
Philadelphia, Pennsylvania
06.2021 - 08.2022
- Computed customer transactions effectively using the point-of-sale system in receiving cash and credit cards.
- Resolved customer complaints and mediated issues professionally and courteously.
- Issued receipts, refunds, and store credit efficiently to customers.
- Guided customers over the phone with product information, order placement, and store operation awareness.
- Assisted in inventory management by stocking shelves with products, while maintaining organization and availability.
Sales Associate
Champ Sports
North Wales, Pennsylvania
07.2020 - 10.2020
- Provided customers with exceptional services while assisting with product selection, sizing, and styling.
- Demonstrated leadership by collaborating with team members to reach targeted goals and inventory levels.
- Allocated cashier duties, such as accepting payments, issuing receipts, and counting back change.
- Arranged the cleanliness of the store environment, including displays, floors, and windows.
- Arranged shelves and inventory as needed to ensure sufficient product restocks.
Education
Bachelor of Science - Health Sciences
Shippensburg University of Pennsylvania
Shippensburg, PA08-2026
Skills
- Adaptability
- Collaboration and Teamwork
- Attentiveness
- Reliability
- Clear Communication
- Conflict Mediator
- Etiquette
- Mannerism
Certification
Note Taker
Shippensburg University
08/2025 - 12/2025
Assisted and volunteered to the department staff in regulating special accommodations needed by students requiring note-taking services.
Shippensburg University
08/2025 - 12/2025
Assisted and volunteered to the department staff in regulating special accommodations needed by students requiring note-taking services.
Affiliations
Server and Hostess - The Breakfast Boutique
December 2019 - March 2020
Daycare Assistant - Divine Treasures Child Care
June 2019 - August 2019
December 2019 - March 2020
Daycare Assistant - Divine Treasures Child Care
June 2019 - August 2019
Timeline
Security Officer
Securitas Security Services
06.2023 - Current
Guest Advocate
Target
06.2021 - 08.2022
Sales Associate
Champ Sports
07.2020 - 10.2020
Bachelor of Science - Health Sciences
Shippensburg University of Pennsylvania