SANAE RICHIE
Great Falls
Summary
Detail-oriented and customer-focused professional with experience in administrative support, scheduling, and client service. Skilled in managing transactions, handling sensitive information, and providing exceptional customer service. Adept at scheduling, data entry, and working in fast-paced environments. Strong ability to multitask, resolve issues efficiently, and maintain confidentiality. Seeking to transition into a professional role, bringing expertise in office administration, scheduling, and patient-centered service.
Overview
5
5
years of professional experience
Work History
BANK VAULT TELLER
First Interstate Bank
12.2023 - Current
- Assisted an average of one hundred customers daily with financial transactions, maintaining accuracy and efficiency
- Scheduled and coordinated customer appointments for banking services, demonstrating strong organizational skills
- Maintained accurate records of transactions and managed confidential customer information with discretion
- Managed high-volume workloads while ensuring compliance with bank policies and procedures
BARTENDER
Annies Tap House
12.2022 - Current
- Managed high-volume customer interactions, providing excellent service in a demanding environment
- Multitasked efficiently by taking multiple orders, preparing drinks, and processing payments accurately
- Maintained detailed cash handling and inventory records, ensuring accuracy and accountability
- Developed strong problem-solving and conflict-resolution skills, handling customer concerns professionally
- Built interpersonal and communication skills, which translate well to patient scheduling and service
BARISTA/SERVER
Double Barrel
01.2022 - 06.2022
- Managed multiple tables while ensuring top-quality customer service in a fast-paced environment
- Communicated effectively with customers to take orders, resolve issues, and provide excellent service
- Maintained a high level of attention to detail and professionalism while working under pressure
ATTORNEYS ASSISTANT
Steven Potts PLLC
08.2020 - 05.2021
- Maintained confidential client records and legal documents, ensuring accuracy and compliance with legal privacy regulations
- Organized case files, shredding private documents, and ensured seamless office operations
- Assisted in legal documents, being present during meetings between attorneys, and clients, ensuring professional interactions
Education
High School Diploma - Financial Tech, Medical Terminology
Charles M Russell
06.2022
Skills
- Customer Service
- Patient Communication
- Client Confidentiality
- Data Entry
- Records Management
- Problem-Solving
- Conflict Resolution
- Multitasking
- Time Management
- Strong Verbal Communication
- Strong Written Communication
- Microsoft Office
- Fast-Paced Environments
- Multiline Phone Systems
- Call Handling
Timeline
BANK VAULT TELLER
First Interstate Bank
12.2023 - Current
BARTENDER
Annies Tap House
12.2022 - Current
BARISTA/SERVER
Double Barrel
01.2022 - 06.2022
ATTORNEYS ASSISTANT
Steven Potts PLLC
08.2020 - 05.2021
High School Diploma - Financial Tech, Medical Terminology
Charles M Russell
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