Hi, I’m
Sanae Smith
Katy,TX
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
years of professional experience
Work History
Under Armour
Sales Associate
12.2019 - 06.2020
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Academy Sports And Outdoors
Cashier Team Lead
07.2020 - 07.2021
Job overview
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Cotton On Group
Sales Associate
07.2021 - 08.2022
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Lakewood Church (Kidslife)
Teacher
08.2022 - Current
Job overview
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
Kids 'r' Kids Learning Academy Of Cinco Ranch
Teacher
08.2022 - Current
Job overview
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Promoted physical, mental and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Education
Paetow High School23111 Stockdick School Rd, Katy, Tx 77493
High School Diploma
05.2020
Lonestar College System9191 Barker Cypress Rd, Cypress, Tx 77433
from Business Administration And Management
2024
Skills
- SMART Board Aptitude
- Instructional Methods
- Clear Public Speaking Skills
- Group Learning Mechanics
- Money Handling
- Answering incoming calls at front desk
- Assisted with new hire training
- Greeted customers in with warm welcome and a smile
- Resolve complaints
- Handled escalated concerns
Timeline
Teacher
Lakewood Church (Kidslife)
08.2022 - Current
Teacher
Kids 'r' Kids Learning Academy Of Cinco Ranch
08.2022 - Current
Sales Associate
Cotton On Group
07.2021 - 08.2022
Cashier Team Lead
Academy Sports And Outdoors
07.2020 - 07.2021
Sales Associate
Under Armour
12.2019 - 06.2020
Paetow High School
High School Diploma
Lonestar College System
from Business Administration And Management
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