Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Reda Minimart Corp/BP Gasstation
10.2019 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Generated revenues yearly and effectively capitalized on industry growth.
Monitored fuel levels in tanks, taking note of tanks due for refills.
Founded and managed convenience store/gas station business, growing revenue in just the first year.
Administrator
Andalusia School
09.2014 - 06.2019
Maintained personnel records and updated internal databases to support document management.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Collected, validated, and distributed information to employees.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Education
Bachelor of Arts - English With A Concentration in Creative Writing
The City College Of New York
160 Convent Ave, New York, NY 10031
05.2014
Skills
Business Administration
Business Development
Client Service
Quality Management Systems
Verbal and Written Communication
Coaching and Mentoring
Profit and Loss Analysis
Customer Relations
Financial Management
Business Planning
Team Oversight
Staff Training
Sales Leadership
Budget Development
Hiring and Staffing
Financial Planning
Raising Capital
Timeline
Owner/Operator
Reda Minimart Corp/BP Gasstation
10.2019 - Current
Administrator
Andalusia School
09.2014 - 06.2019
Bachelor of Arts - English With A Concentration in Creative Writing