Summary
Overview
Work History
Education
Skills
Awardsandacknowledgements
Timeline
Generic

Sanai Lyons

Sacramento,CA

Summary

I am a detail-oriented worker with administrative experience and strong communication skills, looking to break into the workforce with the mindset of the sky is the limit.

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

6
6
years of professional experience

Work History

Teaching Assistant

Capital Elementary
09.2023 - Current
  • Supervised students in the classroom, cafeteria, hallways and playgrounds.
  • Participated in professional development workshops related to teaching techniques.
  • Developed positive relationships with parents and guardians of students.
  • Maintained a safe environment for all students while adhering to school policies and procedures.
  • Encouraged students to take an active role in their own learning process.
  • Assisted teachers in creating lesson plans and providing instructional materials.
  • Assisted with the development of Individual Education Plans.
  • Enforced rules for behavior and established expectations for student conduct in accordance with school guidelines.
  • Provided one-on-one support for special needs students.

Manager

Party city
10.2021 - 11.2022
  • Made sure that all customers had the best experience shopping with us
  • I had to make sure all orders are done on time and were done correctly to the customers satisfaction.
  • Made sure all orders were done on time.
  • Stayed long hours to make sure the store was in the best shape at possible.
  • Made sure every customer left the store happy.
  • Provided customer service for all customers.

Child Care Provider

The Eli Family
10.2019 - 12.2020
  • Provided home childcare services for 3 children (age 11 months, 6 and 8 yrs
  • Old) during working days and through limited extended hours.
  • Provided continuous supervision to children during indoor and outdoor activities and created and maintained safe learning and playing environments.
  • Organized and executed activities schedules, developed and reinforced daily routines, and taught children good hygiene habits.
  • Observed and documented children’s behavior and progress and provided written and verbal updates to parents; notified parents of potential behavioral issues.
  • Prepared healthy meals and snacks and planned and set up playtime and educational games.

Education

Some College (No Degree) - Medical Assisting

Sacramento City College
Sacramento, CA

High School Diploma -

CONSUMNES OAKS HIGH SCHOOL
05-2021

Skills

  • Fast learner
  • Active listening
  • Team oriented
  • Excellent time and task management
  • DEPENDABLE leader
  • Always thriving to go above and beyond the expectation
  • Call Management
  • Data Entry
  • Scheduling
  • In-store support
  • Retail Marketing
  • Staff Training
  • Customer Service

Awardsandacknowledgements

Honor Roll Student

Timeline

Teaching Assistant

Capital Elementary
09.2023 - Current

Manager

Party city
10.2021 - 11.2022

Child Care Provider

The Eli Family
10.2019 - 12.2020

High School Diploma -

CONSUMNES OAKS HIGH SCHOOL

Some College (No Degree) - Medical Assisting

Sacramento City College

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