SANAM DAOUDI
San Jose,CA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Seasonal Associate Cashier
Petsmart
San Jose, CA
02.2022 - 07.2022
- Positive Customer Engagement
- Supported loss prevention goals by monitoring shopper behavior
- Maintained clean sales floor and straightened and faced merchandise
- Helped customers complete purchases, locate items and join reward programs.
- Informed customers of current store promotions to encourage additional sales purchases
- Worked closely with shift manager to solve problems and handle customer concerns
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Issued receipts and processed refunds, credits or exchanges
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Answered questions about store policies and addressed customer concerns
Retail Sales Associate
Macys Department Store
San Jose, CA
07.2021 - 11.2021
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Helped customers complete purchases, locate items and join reward programs
- Supported efficient and timely replenishment of sales floor merchandise
- Folded and arranged merchandise in attractive displays to drive sales., Greeted customers, helped locate merchandise and suggested suitable options
- Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance
- Persian
- Native or Bilingual
Retail Associate
TJ Maxx, TJX Companies
San Jose, CA
06.2018 - 01.2020
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Supported loss prevention goals by monitoring shopper behavior.
- Greeted customers, helped locate merchandise and suggested suitable options.
Education
Bachelor of Arts - Sociology
San Francisco State University
San Francisco, CA05.2023
Associate of Arts - Sociology
West Valley College
Saratoga, CA05.2022
High School Diploma -
Summit Tahoma
San Jose, CA06.2018
graduate - undefined
Skills
- Cash Register Operation
- Work Task Prioritization
- Cooperative Attitude
- Customer Transactions
- Customer Assistance
Languages
Persian
Elementary
Timeline
Seasonal Associate Cashier
Petsmart
02.2022 - 07.2022
Retail Sales Associate
Macys Department Store
07.2021 - 11.2021
Retail Associate
TJ Maxx, TJX Companies
06.2018 - 01.2020
Bachelor of Arts - Sociology
San Francisco State University
Associate of Arts - Sociology
West Valley College
High School Diploma -
Summit Tahoma
graduate - undefined
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