Sanam Qaderi
Fairfax,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Seller
CoWorx Staffing Services - Macy's
11.2023 - 01.2024
- Established rapport with clients for long-term business partnerships, leading to increased sales and repeat customers.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Informed customers of promotions to increase sales productivity and volume.
- Achieved or exceeded company-defined sales quotas.
- Utilized product knowledge to educate customers on features and benefits.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Proven ability to learn quickly and adapt to new situations.
Server Assistant
The Capital Grille
01.2022 - 12.2023
- Greeted customers warmly to provide exceptional customer service.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Provided attentive service and proactively assessed guest needs.
- Monitored dining room inventory and replenished as necessary.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
Retail Team Member
Panera, LLC
10.2022 - 02.2023
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Wrapped, boxed and weighed bakery department products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Prioritized helping customers over completing other routine tasks in store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
Presenter and Anchor
Afghanistan Music Channel
05.2016 - 08.2021
- Interviewed show guests and moderated discussions.
- Researched trending features to include on-air.
- Introduced upcoming broadcasts and guided audience through entertainment.
- Leveraged industry expertise when crafting presentations tailored specifically for niche markets or specialized events.
- Announced station programming information, schedules and station breaks.
- Contributed subject matter expertise as a panelist or guest speaker at conferences or events related to my field.
- Operated technical equipment such as radio desks and soundboards.
- Utilized storytelling techniques to create memorable experiences for audience members, fostering long-lasting connections with the content presented.
- Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings, and other items of interest.
- Researched topics for comment and discussion.
- Wrote and scripted show prior to air for approval by management.
- Created engaging introductions for music, guests and other features throughout show.
- Built broadcast storylines to interest listeners and grow station audience.
- Improvised live interviews and guest phone calls.
- Delivered exceptional programming to audience members by always researching events, guests, and programs thoroughly.
- Anchored popular broadcast program with good ratings and audience engagement.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Aishe-e Durani High School
Kabul, Afghanistan10.2019
Skills
- Message Clarity
- Presentation Rehearsal
- Cross-cultural sensitivity
- Guest communication
- Personal Branding
- Customer Relations
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Computer Skills
- Ordering Procedures
- Hospitality service expertise
- Data Entry
Certification
- English Language Certificate
- Journalism Training - 6 Months
- Various Onsite Job Training
Hobbies
- Reading
- Basketball
- Movie Theater
- Skating
Languages
Persian
Native or Bilingual
Pashtu
Limited Working
English
Full Professional
Urdu
Limited Working
Timeline
Seller
CoWorx Staffing Services - Macy's
11.2023 - 01.2024
Retail Team Member
Panera, LLC
10.2022 - 02.2023
Server Assistant
The Capital Grille
01.2022 - 12.2023
Presenter and Anchor
Afghanistan Music Channel
05.2016 - 08.2021
High School Diploma -
Aishe-e Durani High School