Sanay Rivers
Brooklyn,NY
Summary
Driven and adaptable professional with experience at Joel Patrick and Jamal Harris, excelling in beverage preparation and team leadership. Demonstrated ability to enhance customer satisfaction and office efficiency, skillfully managing tasks with a friendly and outgoing demeanor. Proven track record in improving service delivery and fostering positive environments, leveraging excellent memory and cash handling skills for optimal results.
Overview
1
1
year of professional experience
Work History
Barista
Joel Patrick
Brooklyn, NY
06.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Office Assistant
Jamal Harris
Brooklyn, NY
07.2023 - 08.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Education
No Degree -
Williamsburg Charter High School
Brooklyn, NY06.2025
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Team Leadership
- Adaptive and creative
- Cash Register Operation
- Order Taking
- Espresso machine operation
- Beverage Preparation
- Excellent memory
- Performance Improvement
Timeline
Barista
Joel Patrick
06.2024 - 08.2024
Office Assistant
Jamal Harris
07.2023 - 08.2023
No Degree -
Williamsburg Charter High School