Sanaya Harper
Ewing
Summary
Adaptable and quick-learning professional with experience in the food service, and hospitality industry. Skilled in executing accurate payment processing and handling guest inquiries. Committed to enhancing operational efficiency and delivering exceptional service.
Overview
7
7
years of professional experience
Work History
Server
MAMMA FLORAS
EWING
05.2021 - Current
- Executed payment processing with precision and managed cash register operations
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Front Desk Receptionist
Hampton Inn Bordentown
Bordentown
09.2021 - 12.2021
- Managed multi-line phone system and routed calls efficiently.
- Handled customer inquiries and resolved issues promptly and professionally.
- Managed guest room reservations, including booking, modifications, and cancellations.
house keeper
Fairfeild inn and suites by Marriott
New Brunswick
03.2021 - 04.2021
- Maintained supplies inventory, requesting restocks as needed for efficiency.
- Cleaned guest rooms according to established protocols and standards.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Cashier
ShopRite
Pennington
01.2019 - 06.2020
- Handled cash, credit, and debit transactions accurately and securely.
- Trained new cashiers on register operations and customer service standards.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
EWING HIGH SCHOOL
NEW JERSEY06-2021
Skills
- Quick learner with the ability to adapt to new systems, processes, and responsibilities
- Strong customer service skills, with a focus on ensuring client satisfaction
- Comfortable using computer systems for administrative and customer-facing tasks
- skilled in conflict resolution, balancing customer needs with company policies
- Experience in employee scheduling, training, and team coordination
Timeline
Front Desk Receptionist
Hampton Inn Bordentown
09.2021 - 12.2021
Server
MAMMA FLORAS
05.2021 - Current
house keeper
Fairfeild inn and suites by Marriott
03.2021 - 04.2021
Cashier
ShopRite
01.2019 - 06.2020
High School Diploma -
EWING HIGH SCHOOL