Sanaya James
Plano,TX
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, using registers and arranging merchandise. Detail-oriented team player with strong organizational skills. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Lead Class Instructor
Summit Climbing, Yoga & Fitness
06.2021 - Current
- Advised students on history and common practices of Lead Climbing indoors.
- Delivered fun and motivating group classes designed to improve overall knowledge and skill levels.
- Cultivated positive relationships with participants by interacting with group during Lead classes.
- Demonstrated proper form and technique to prevent injury and accidents.
- Set up and broke down equipment before and after classes.
Front Desk Shift Manager
Summit Climbing, Yoga, And Fitness
08.2020 - Current
- Began manager position in Summer of 2021
- Oversaw daily front desk operations with eye for gym reputation, staff productivity, and operational efficiency.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Responded to telephone, email and in-person inquiries regarding group reservations, gym information and patron concerns.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Retail Sales Associate
Barnes And Noble
08.2019 - 05.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Associate of Science - Biology
Collin College
Plano06.2025
French Language
Lyon Bleu International
Lyon, France12.2022
Skills
- Conflict Resolution
- Product and Service Sales
- Fast learner
- Team Player
- Store Opening and Closing
- Group Lesson Instruction
- Safety and Cleanliness Standards
- Product Knowledge
Languages
French
Limited Working
Hobbies
Climbing, Outdoor activities, art, and more
Timeline
Lead Class Instructor
Summit Climbing, Yoga & Fitness
06.2021 - Current
Front Desk Shift Manager
Summit Climbing, Yoga, And Fitness
08.2020 - Current
Retail Sales Associate
Barnes And Noble
08.2019 - 05.2020
Associate of Science - Biology
Collin College
French Language
Lyon Bleu International
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