Sanaya Taylor
Wahiawa,HI
Overview
6
6
years of professional experience
1
1
Certification
Work History
Combat Engineer
United States Army
03.2022 - 03.2025
- Provided critical engineering support during military operations by detecting and neutralizing improvised explosive devices and landmines to enhance safe mobility for military convoys and personnel to pass through, building proper and controlled demolition to destroy enemy fortifications, and assembled obstacles to reinforcing defensive structures.
Waitress
Buffalo Wild Wings
05.2021 - 11.2021
- Greeted guests with a welcoming and comfortable presence , and providing high quality customer service by taking food and beverage orders and delivering them accurately and efficiently according to customers specifications.
- Exhibited strong multitasking abilities by balancing several tables and orders while delivering prompt service under a high pressure, face-paced environment.
- Maintained a tidy and organized environment by establishing the cleanliness of dining areas, and work stations, adhering to health and safety standards.
- Presenting a professional attitude while being addressed with a customers concern by listening and communicating to resolve issues to ensure satisfaction.
- Processed payment methods meticulously with accurately counting and handling cash, and properly utilizing card transaction systems.
- Increased sales by upselling menu items and acknowledging customers on daily specials and deals.
Sales Associate
Dillards Department Store
10.2020 - 05.2021
- Enhanced the stores visual appeal by organizing shelf displays which engage customers, and promote specific merchandise to exceed sales goals.
- Greeted customers in a friendly manner to give them the best, comfortable shopping experience then to increase customer loyalty.
- Took care of customer inquiries and concerns by providing in depth understanding of the products features and benefits enabling informed recommendations to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted with inventory management, including restocking and participating in period stock audits.
Telesales Representative
Spectrum
06.2019 - 10.2020
- Made high-volume inbound and outbound cold calls.
- Ability to develop an improvised sales pitch tailored to individual customers questions and objections.
- Consistently exceeded monthly closed sales goals through effective communication and influential knowledge on services.
- Utilized Customer Relationship Software systems to maintain detail records and interactions and schedule follow-ups for potential leads.
- Collaborated with sales team members to share best practices and improvise sale strategies, contributing to improvement with success rates.
Education
High School Diploma -
Hugh M Cummings
Burlington, NC05.2019
Skills
- Adaptability
- Flexibility
- Attention to detail and precision
- Punctual
- Effective time management
- Good communication
- Conflict resolution
- Goal oriented
- Target-driven
- Multitasking
- Team leadership
Certification
• Food handlers license
• CPR Certified
• Cyber awareness certification
• Anti-Terrorism Level one certified
• Combatives Level one certified
Timeline
Combat Engineer
United States Army
03.2022 - 03.2025
Waitress
Buffalo Wild Wings
05.2021 - 11.2021
Sales Associate
Dillards Department Store
10.2020 - 05.2021
Telesales Representative
Spectrum
06.2019 - 10.2020
• Food handlers license
• CPR Certified
• Cyber awareness certification
• Anti-Terrorism Level one certified
• Combatives Level one certified
High School Diploma -
Hugh M Cummings
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