Sanaya Williams
Harrison,MI
Summary
Dynamic and customer-focused professional with experience at Lee Famous, excelling in payment processing and problem-solving. Known for enhancing customer satisfaction through personalized service and effective communication. Proven ability to thrive in high-pressure environments while maintaining attention to detail and a professional demeanor. Committed to fostering positive relationships and achieving team goals.
Overview
1
1
year of professional experience
Work History
Crew Member
Lee famous
Harrison Township
07.2024 - 04.2025
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Resolved customer complaints in a professional manner.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained an organized work area to ensure efficient operations.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Community Service Volunteer
Oakland un
Rochester Hills, Michigan
10.2024 - 11.2024
- Helped with prep, set up, and breakdown of community and public events.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - Nursing
Saint Clair Community College
Port Huron, MI05-2027
Skills
- Excellent communication
- Quick decision making
- Payment processing
- Cash register operation
- Problem-solving abilities
- Attention to detail
- Professional demeanor
Timeline
Community Service Volunteer
Oakland un
10.2024 - 11.2024
Crew Member
Lee famous
07.2024 - 04.2025
Associate of Science - Nursing
Saint Clair Community College