Goal-oriented human resources business partner successful at planning business strategies, integrating policies and improving performance in diverse areas. Focused on implementing updates to increase employee morale, business efficiency and cost savings. Prepared to offer several years of progressive experience to make a lasting impact on company operations. Experienced HR leader leads department operations, oversees teams and connects with employees using forward-thinking and insightful approach. Decisive manager, complex problem-solver and talented communicator with focused mindset.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
Collabralink Technologies/Groundswell
Tysons Corner, VA
11.2022 - 10.2024
Managed employee onboarding process, including creating and maintaining personnel files and entering new hire data into HRIS system.
Maintained knowledge of current federal, state, and local employment laws to ensure compliance.
Provided technical support for the HRMS software platform.
Conducted research on best practices in human resources management and shared findings with team members.
Developed strategies to improve employee engagement and satisfaction levels through surveys, focus groups, interviews.
Assisted in the recruitment process by screening resumes, conducting phone screens and scheduling interviews.
Created detailed reports on workforce metrics such as turnover rate, absenteeism rate, diversity statistics.
Compiled data from various sources to provide insights into trends related to compensation and benefits programs.
Researched job market information to establish competitive salaries for open positions within organization.
Monitored attendance records and updated leave balances in Human Resources Information Systems.
Evaluated training needs based on feedback from supervisors or employees' self-assessments.
Implemented processes that improved accuracy and efficiency when managing employee records and payrolls.
Worked with business partners and HR team members to identify and implement enhancements.
Human Resources Coordinator
GoalCar Specialist LLC
Manassas, Virginia
05.2020 - 09.2022
Assisted with recruiting, interviewing, and hiring of new employees.
Conducted background checks for potential candidates.
Updated employee records in HR database system.
Developed onboarding materials and presented orientation sessions for new hires.
Provided guidance on policies and procedures to employees and managers.
Managed leave of absence requests and tracked vacation time accruals.
Prepared documents for termination processes such as exit interviews and severance packages.
Handled confidential information with discretion and sensitivity.
Organized employee recognition programs to boost morale among staff members.
Implemented performance management systems to track progress towards objectives.
Analyzed employee surveys to identify areas needing improvement in the workplace.
Responded to internal inquiries regarding HR policies, procedures, payroll.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Managed communication regarding employee orientation and open enrollment for benefits.
Maintained HR records, ensuring accuracy and confidentiality of employee data.
Senior Business Analyst/Senior Human Resources Generalist
Vertigo
Los Angeles, CA
02.2018 - 03.2020
Developed business process models to identify and document customer requirements.
Analyzed existing systems and processes, identified gaps and recommended improvements.
Conducted stakeholder interviews to understand user needs and preferences.
Performed root cause analysis to determine underlying issues in complex problems.
Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability.
Prepared cost and benefit analyses to support decision-making regarding potential solutions.
Developed detailed project plans outlining tasks, deadlines and resources needed for successful implementation of projects.
Assisted in developing strategies for improving customer service operations efficiency.
Researched industry trends and best practices related to business analytics tools and techniques.
Conducted gap analysis between current state processes and desired future state processes.
Gathered performance metrics from different sources including surveys, focus groups.
Determined opportunities to improve workflow by adding and modifying processes, revamping use cases for each initiative and creating new components for each functional area.
Kept track of simultaneous project milestones using tactical approaches, established practices and strategic plans focused on production, schedule and budget objectives.
Identified and analyzed business strategies to increase company longevity.
Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
Identified needs of customers promptly and efficiently.
Analyzed and tracked data to prepare forecasts and identify trends.
Reviewed job descriptions, identified necessary changes and updated accordingly.
Analyzed workforce data to develop strategies that address recruitment needs.
Assisted in developing policies and procedures for the Human Resources Department.
Drafted offer letters and employment contracts according to company guidelines.
Facilitated resolution of conflicts between staff members through mediation or other dispute resolution techniques.
Conducted annual salary surveys and analyzed compensation data to maintain competitive and equitable pay structures.
Education
Graduate Certificate - Financial Market
Coursera
Los Angeles, CA
12-2020
Bachelor of Arts - Film Production
Vancouver Film School
Vancouver, WA
06-2015
Associate of Applied Science - Nursing, LPN
Canadian Health Academy
Vancouver, BC
06-2003
Skills
Planning policy integrations
Optimizing performance
Improving compensation plans
Integrating policies
Improving employee engagement
Optimizing benefit plans
Coaching leadership
Managing employee relations
Workforce diversity
Data Analytics
Benefits Administration
Background Checks
Talent Recruitment
Recruitment Strategies
Employee Relations
Languages
English
Native/ Bilingual
Persian
Native/ Bilingual
French
Limited
Certification
Certificate of Financial Market Yale University (Coursera)
References
References available upon request.
Timeline
Human Resources Business Partner
Collabralink Technologies/Groundswell
11.2022 - 10.2024
Human Resources Coordinator
GoalCar Specialist LLC
05.2020 - 09.2022
Senior Business Analyst/Senior Human Resources Generalist
Vertigo
02.2018 - 03.2020
Certificate of Financial Market Yale University (Coursera)
Graduate Certificate - Financial Market
Coursera
Bachelor of Arts - Film Production
Vancouver Film School
Associate of Applied Science - Nursing, LPN
Canadian Health Academy
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