Sanaz Pashaei
Newport Beach,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Assistant
Asal Bakery
02.2020 - 03.2022
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Increased sales through upselling and cross-selling products to meet customer needs.
- Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.
- Streamlined the checkout process for faster transactions, enhancing overall customer experience.
- Assisted customers in locating desired items, ensuring a positive shopping experience.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
- Contributed to team success by consistently meeting or exceeding sales targets.
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Collaborated with colleagues to ensure seamless customer service during high-traffic periods.
- Participated in regular inventory checks, assisting with restocking merchandise as needed.
- Handled cash transactions accurately while adhering to company security protocols.
Sales Associate
Macys Department Store
09.2015 - 03.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Associate of Arts - Literature
Azad
Tehran, Iran06.2005
Skills
- Interpersonal Skills
- Positive Attitude
- Active Learning
- Attention to Detail
- Multitasking
- Time Management
Timeline
Customer Assistant
Asal Bakery
02.2020 - 03.2022
Sales Associate
Macys Department Store
09.2015 - 03.2017
Associate of Arts - Literature
Azad
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